HEI - Hawaiian Electric Industries Inc.

01/10/2025 | Press release | Distributed by Public on 01/10/2025 16:50

Hawaiian Electric starting power restoration on Maui after severe thunderstorms

Hawaiian Electric starting power restoration on Maui after severe thunderstorms

  • Initially 21,000 customers out, more than half customers restored by 11 a.m.

  • We are conducting damage assessments to determine estimated restoration

  • We urge customers to be safe; avoid downed power lines and standing water

Release Date: 1/10/2025

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KAHULUI, Jan. 10, 2025, 12 p.m. - Hawaiian Electric is starting to safely restore power to various areas of Maui affected by the severe thunderstorms early today. By noon today, power was restored to about 16,000 customers in parts of South Maui, Makawao, West Maui and Central Maui.

Damage assessments and line inspections by ground and helicopter are currently taking place before power can safely be restored to the remaining 5,000 customers impacted in portions of South Maui, Kula and West Maui. These outages are storm related and are not part of the Public Safety Power Shutoff (PSPS) program.

As damage assessments continue to be conducted in the areas where it is safe to work, customers should plan for potential extended outages as all lines must first be inspected to ensure there is no damaged equipment before power can be safely restored.

For more information on our power restoration steps, visit hawaiianelectric.com/safety-and-outages/storm-center/storm-restoration-process.

Maui customers should call our Maui Trouble Line at 1-808-871-7777 to report any downed power lines. For your safety, always treat downed power lines as energized and dangerous, and stay at least 30 feet or more away from the lines. Customers should call 911 to report dangerous situations such as downed power lines or sparking electrical equipment. Please help us keep phone lines open for emergencies.

We are committed to keeping you informed

Hawaiian Electric communicates restoration information to customers frequently through the news media and the following mobile-friendly resources: