4 p.m. update: Hawaiian Electric restores more customers as it stabilizes the electrical system

4 p.m. update: Hawaiian Electric restores more customers as it stabilizes the electrical system

Damage assessments and transmission line repairs ongoing

- Approximately 103,980 customers are without power as of 2:30 p.m.
- Oahu customers again asked to conserve power through 10 p.m.
- Helicopters and drones assisting with damage assessments in remote areas

Release Date: 8/17/2026

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HONOLULU, Aug. 17, 2026 - Hawaiian Electric crews are gaining ground as they are restoring more customers, continuing damage assessments and repairing transmission lines to stabilize its systems on Hawaii Island, Oahu and in Maui County.

Hawaiian Electric thanks everyone for their patience and acknowledges the challenges of being without power for extended periods. Crews are working as quickly and safely as possible to repair damages to restore all customers. The company is committed to providing updates as soon as damage assessments are completed.

As of 2:30 p.m.:

• Hawaii Island: Approximately 39,730 customers are still without power. Most of the outages are in the Puna area, North and South Kona, North and South Kohala, Hamakua and South Hilo. Damage assessments are continuing, and helicopters are inspecting six transmission lines across the island.
• Maui County: About 7,450 are without power. In Upcountry Maui, transmission work is in progress and damage assessments are ongoing in areas of Kula, Alaluana, Olinda, Piiholo, and Haiku. In Upcountry, large, downed trees are being cleared and in areas where bucket trucks cannot be used due to the rugged and uneven terrain, crews need to climb the poles to complete repairs, which does take time. Crews are also working on remaining spot outages in West Maui, Central and South Maui, East Maui, Molokai and Lanai.
• Oahu: While damage assessments are still ongoing, crews restored about 14,800 customers, in the Moanalua, Nanakuli and Waikiki areas today. Approximately 56,800 customers remain without power as crews continue to make repairs in Windward, Leeward and Honolulu areas. Customers from Salt Lake to East Honolulu are still asked to conserve power through 10 p.m. tonight.

Customers can report outages online or by calling our Trouble Lines. Our Trouble Lines should also be used to report any downed power lines, which should always be treated as energized and dangerous.

• Hawaii Island: 1-855-304-9191
• Maui County: 1-855-304-8181
• Oahu: 1-855-304-1212

We are committed to keeping you informed

Hawaiian Electric communicates restoration information to customers frequently through the news media and the following mobile-friendly resources:

• Hawaiian Electric website: hawaiianelectric.com
• Twitter/X: @HwnElectric; @mauielectric; @hielectriclight
• Facebook: facebook.com/HawaiianElectric
• Mobile app: free download available on Apple App and Google Play stores