100 businesses supported through Council’s ‘Let’s Chat Business’ service

• Graphic designer at work

Northern Beaches Council's Let's Chat Business concierge service has reached a significant milestone, supporting 100 customers, from aspiring entrepreneurs to established local business owners.

The free service offers 30 minute, one on one appointments, available both in person and online, designed to help business owners navigate challenges, connect with Council and state services and access practical advice to start or grow their business.

Delivered in partnership with Service NSW, Let's Chat Business brings the right people together in a single session. Business owners can meet directly with planners, environmental health officers and business support specialists removing complexity and making support easier to access.

What do business customers have to say about their experience?

Since launching, Let's Chat Business has achieved an average customer satisfaction rating of 4.8 out of 5 stars, with participants consistently praising the expertise and personalised support they receive.

Business owners shared their experiences with the service:

"The business advisor was amazing, switched on, and always very helpful and kind. The service is good. I had it over the phone. I would imagine that the in-person service is even better."

"5 stars, amazing service! Thank you, really helpful start-up guidance!"

"The team went out of their way to assist me. They were positive and provided an even better solution than I'd originally considered."

What kind of businesses can get help?
Council has supported a variety of local businesses through the program, including:

• hair salons
• cafés
• retail
• wellness businesses
• trades
• home based operators.

Any business is welcome to use the service. Appointments are tailored to the individual needs of each business, helping them thrive on the Northern Beaches.

Interested in booking a session? Find out more and book at Let's Chat Business.

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