Multifactor Authentication for CM/ECF and PACER Users Starting May 11, 2025

Multifactor authentication (MFA) will be required for all filers in Case Management/Electronic Case Files (CM/ECF) with enrollment beginning May 11, 2025. By December 31, 2025, all CM/ECF users MUST be enrolled in MFA to maintain system access. Moreover, while MFA enrollment will be optional for PACER-only users, it is strongly recommended that they take advantage of this security feature. MFA provides an added layer of security to accounts by helping protect against cyberattacks that steal passwords, significantly reducing the risk of unauthorized access.

Users with filing privileges and other types of CM/ECF-level access are encouraged to enroll in MFA at their earliest convenience to preserve uninterrupted access. Those who do not voluntarily enroll in MFA will be randomly selected to enroll starting in August 2025.

To assist you in this process, there is updated documentation and learning aids available on the PACER website(link is external). You can also contact the PACER Service Center at pacer@psc.uscourts.gov(link sends e-mail) or (800) 676-6856. The PACER Service Center hours of operation are Monday through Friday 8 a.m. to 6 p.m. CT.

*Please note that if using third-party software for filing, CM/ECF users should ensure MFA is supported by that software before enrolling to avoid any disruption in business processes.