Key takeaways
-
Amazon Pharmacy offers free prescription delivery to all 50 states, with Same-Day and Next-Day Delivery available to most customers.
-
The full Amazon Pharmacy experience is also available in Spanish, including medication information, prescription management, and 24/7 access to licensed pharmacists.
-
Eligible manufacturer-sponsored coupons are automatically applied at checkout and have saved customers more than $400 million to date.
Amazon Pharmacy is a full-service digital pharmacy offering upfront, transparent pricing, automatically applied eligible coupons, 24/7 access to licensed pharmacists, and free standard prescription delivery to physical addresses in all 50 states. Amazon Pharmacy accepts most insurance plans, and customers can also pay without insurance.
Amazon Pharmacy also offers a complete end-to-end experience in Spanish-from reading medication information and seeing prices to managing prescriptions, receiving refill and delivery updates, and speaking with a licensed pharmacist.
Amazon Health Services offers you curated choices, convenience, clarity of cost, and continuity of care on your path to get and stay healthy.
Below, learn how Amazon Pharmacy works, what medications and savings options are available, and how to get started.
How do you order prescriptions online with Amazon Pharmacy?
You can access Amazon Pharmacy online or through the Amazon Shopping app. Search for a medication and create a pharmacy profile to get started. You do not have to be a Prime member to use Amazon Pharmacy.
When you search for and select a medication, you can see whether a prescription is required, review available pricing options, and check whether the medication is eligible for FSA or HSA payment. You can also find information about the medication, including directions for use and potential side effects.
Once you provide your medication, prescriber, and insurance information, Amazon Pharmacy can show both your insurance copay and the lowest available price without insurance, including eligible Prime savings*. Your final price appears in your Pharmacy Cart.
Your medication is delivered directly to your address, and you can manage future refills through your Amazon Pharmacy account.
For eligible prescriptions, you can turn on automatic refills to make it easier to receive your medication before you run out.
How do you send your prescription to Amazon Pharmacy?
Ask your healthcare provider to send your prescription to Amazon Pharmacy, just as they would with any other pharmacy. You can also sign in to your Amazon Pharmacy account and request a transfer from your current pharmacy.
Once Amazon Pharmacy receives your prescription, a licensed pharmacist reviews it. You'll be notified when it's ready for you to place your order.
Caregivers can now manage medications for their loved ones from their own Amazon Pharmacy account, while customers on Medicare can now access PillPack.
What is PillPack from Amazon Pharmacy?
For customers managing multiple daily medications, PillPack from Amazon Pharmacy sorts eligible medications by date and time into convenient tear-away packets and delivers them directly to customers' doors.
PillPack works with most insurance plans and is also available to eligible Medicare customers.
Where does Amazon Pharmacy deliver?
Amazon Pharmacy offers free standard medication delivery to physical addresses in all 50 states. Most customers have access to Same-Day or Next-Day Delivery, with eligibility determined by location and medication.
Amazon Pharmacy delivers to all 50 U.S. states, including the District of Columbia. Here's how I helped my dad sign up for deliveries in rural Utah.
Is Amazon Pharmacy only online?
After an in-person appointment, patients who receive an eligible prescription can complete their order online and pick up their medication from the on-site kiosk within minutes. The kiosks provide access to licensed pharmacists by video and dispense many commonly prescribed medications.
Controlled substances and medications requiring refrigeration are not available through the kiosks.
Is Amazon Pharmacy available in Spanish?
Yes. Amazon Pharmacy offers a complete end-to-end experience in Spanish. Features include:
-
Medication information and updates in Spanish: Customers can view medication information, prescription details, refill reminders, live order updates, and delivery notifications in Spanish. Every delivery also includes prescription documentation in Spanish.
-
24/7 support in Spanish: Licensed pharmacists are available by phone in Spanish 24/7. AI-powered chat support is also available in Spanish at any time.
-
Caregiver support in Spanish: Customers can use the Spanish-language experience to securely add a trusted caregiver who can coordinate prescriptions, set up refills, and manage health information from their own Amazon Pharmacy account at no additional cost.
-
Upfront pricing in Spanish: Customers can see whether their medication is available and what it will cost before checking out.
Customers whose Amazon.com language preference is set to Spanish will automatically see Amazon Pharmacy in Spanish. You can update your language preference at any time using the navigation bar on Amazon.com or by visiting pharmacy.amazon.com.
What kinds of medications are available through Amazon Pharmacy?
Amazon Pharmacy offers a wide selection of generic and brand-name medications. Customers can search for a medication to confirm whether it is available and view available forms, strengths, pricing, and delivery options.
Amazon Pharmacy also offers a growing selection of GLP-1 medications, including oral and injectable options for diabetes and weight management. Customers can compare available insurance and cash-pay prices before checkout, including eligible manufacturer-sponsored savings. Provider determines Rx eligibility.
How can you save with Amazon Pharmacy?
Amazon Pharmacy offers several ways to save on prescription medications:
-
Automatic coupon savings: Eligible manufacturer-sponsored coupons are applied automatically at checkout-no clipping or codes required. These coupons have saved Amazon Pharmacy customers more than $400 million to date. Eligibility and savings vary by medication and customer, and no Prime membership is required.
-
Prime Rx: At no additional cost, Prime members can save up to 80% on prescriptions when paying without insurance. Prime Rx savings are available through Amazon Pharmacy and at nearly 60,000 participating pharmacies nationwide.
-
RxPass: Prime members can subscribe to RxPass for $5 per month and receive all of their eligible medications from a list of 60 commonly prescribed generics for one flat monthly fee. RxPass and Prime Rx are not insurance and cannot be combined with insurance.
Additional eligibility requirements and restrictions apply.
What insurance does Amazon Pharmacy accept?
Amazon Pharmacy accepts most insurance plans. New customers can check whether their plan is accepted when signing up, while existing customers can add or update their insurance information through their Amazon Pharmacy account.
When you search for a medication, Amazon Pharmacy shows an estimated insurance price and a price without insurance. After your prescription is transferred, Amazon Pharmacy works with your insurance provider to obtain your copay before you place an order. Your insurance plan determines your copay.
How does Amazon Pharmacy protect your health data privacy?
Amazon Pharmacy is committed to maintaining customers' privacy and takes its responsibility for safeguarding Protected Health Information (PHI) seriously.
The Health Insurance Portability and Accountability Act (HIPAA) governs how Amazon Pharmacy may use and disclose PHI, including medication history, medical conditions, and health insurance information.
How do you get started with Amazon Pharmacy?
Visit pharmacy.amazon.com or open Amazon Pharmacy in the Amazon Shopping app to create your pharmacy profile, ask your healthcare provider, or request a transfer. Amazon Pharmacy will notify you when your prescription is ready to order.
Update: This story was originally published on February 9, 2023. It was updated on September 9, 2026, with new information about medication availability, delivery options, and Amazon Pharmacy's Spanish-language experience.
*The Amazon Prime prescription savings benefit is not insurance and cannot be combined with insurance. Terms apply.