A Message Regarding the 12.0.5 Launch

The 12.0.5 patch launch was not up to our standards, and we know this disrupted your time and caused justified frustration.

The team has been working around the clock since launch to stabilize the game and fix the biggest issues players were hitting right away: see our hotfixes update here and our posts on the Bonus Roll issue here and here.

The team is taking lessons learned from this launch to help ensure this doesn't happen again. We will also work harder to communicate openly, early, and often when a launch doesn't go as expected: the known issues we're working on, fixes as they roll out, and any other information that would be useful to our community as problems are worked on and solved.

We care deeply about this game, and we play it right alongside you. We will do better.

Thanks for sticking with us,

The World of Warcraft Team