Oracle Sets the Standard in Enterprise AI

The best time to start the modernization of your business with AI was two years ago. The next best time is now. That might sound dramatic, but it is just how fast AI is progressing and reshaping industries worldwide.

This isn't about bolting on AI features. It's about building an organization where AI is ambient and native to core operations. When AI is treated that way, it enables consistent performance at scale, reduces reliance on manual intervention, and unlocks new levels of organizational adaptability and innovation.

That's why I'm proud to share that Oracle received the highest overall performance rating in both the 2025 ISG Research Buyers Guide™ for AI Agents and the 2025 ISG Research Buyers Guide™ for Conversational AI for Workforce. Of the 20 and 18 vendors evaluated respectively, Oracle was named a Leader across the most categories and recognized as Exemplary.

What truly sets this recognition apart is that Oracle excelled across two key categories: Product and Customer Experience. In particular, the Oracle AI Agent Studio for Fusion Applications stood out, earning praise for its robust capabilities and measurable ROI.

Our AI Agent Studio is the first-ever platform for designing and deploying AI agents across the entire enterprise. Building on 400+ generative AI features and agents already embedded in Oracle Fusion Cloud Applications, AI Agent Studio enables Oracle Fusion Applications customers and partners to create customized AI agents that can address complex business needs and can help drive new levels of productivity. Native to Oracle Fusion Applications, the new agents developed have access to real-time business context and can take action directly within in the applications, right where work gets done.

• Configure agents or create entirely new ones: Utilize templates, configuration options, and custom development tools to create specific workflows.
• Use the LLM they want: Leverage the default LLMs, prompts, and tools that are optimized to work across Oracle Fusion Applications or choose to integrate virtually any LLM, including industry- or enterprise-specific models.
• Connect to third-party services with built-in integrations: Extend agent capabilities to connect with external agents and data sources, such as communications channels (e.g., Slack), search (e.g., Google), or other third-party applications.

Whether our customers and partners are enhancing existing processes or creating entirely new ones, AI Agent Studio provides the necessary tools to turn AI into a true business accelerator and a catalyst for growth and innovation. In addition, access to the AI Agent Studio is included in every Fusion Applications subscription, which makes it available to customers to create, extend, deploy, and manage Oracle-built AI agents and agent teams across the enterprise at no additional cost.

These recognitions from ISG Research reinforce what we hear from customers every day: Oracle's AI solutions are helping them to solve big problems, improve operational efficiency, and empower their people to do their best work.

We want to thank ISG Research for its continued insight and leadership in the industry. Above all, we thank our incredible customers. Your forward-thinking approach challenges us to deliver smarter, more powerful solutions that unlock the true potential of AI across your enterprise. We're proud to be on this journey with you.

The ISG Research Buyers Guide™ for AI Agents and The ISG Research Buyers Guide™ for Conversational AI for Workforce are the distillations of over a year of market and product research efforts. They are assessments of how well software providers' offerings address enterprises' requirements for AI agent software and conversational AI software.