City of Chippewa Falls Launches New CivicPlus® Website that Offers Convenient Resident Access to Self-Service Features

The City of Chippewa Falls has partnered with CivicPlus, a provider of integrated technology solutions for local governments, to launch a new, mobile-responsive, and highly functional civic website. The platform will help advance the City's goals of providing easier access to public information, and enhancing engagement with residents through dynamic content, improved layout, and robust functionality.

"CivicPlus is built on designing innovative solutions for local governments," said Jennifer Elliott, CivicPlus Director of Product Marketing. "We continually invest in our products to strengthen and transform the way local governments work and communicate with their residents, and we are proud to partner with the City of Chippewa Falls to help them accomplish their goals."

As the new site goes live, residents will notice a refreshed design, new navigation tools, and improved accessibility. While not all features will be immediately available, the City will continue to build out and enhance the website over time. Future updates will include expanded services such as online payment options. We appreciate the community's patience and cooperation as we transition to this new platform and continue improving it to better serve our residents.

Important Note: Residents who are currently registered to receive email notifications for meeting agendas will need to re-register once the new site is live. Unfortunately, we are unable to automatically transfer this information from the previous system. This also presents an opportunity to ensure that all contact information is accurate and up-to-date.

The new CivicPlus website is expected to launch on Tuesday, November 18, 2025. The City asks for the public's understanding as we work through this conversion and fine-tune the system in the weeks following launch. If you have questions or need help registering for meeting notifications, please contact the City Clerk's Office at 715-726-2719.

Thank you for your patience and continued support as we modernize our digital services for the community.