Fujitsu to implement store monitoring solution for METRO Inc. in Canada, enhancing operational efficiency and policy compliance

Fujitsu today announced the successful deployment of its innovative active process monitoring solution at leading Canadian grocery retailer METRO. This cloud offering, based on Fujitsu's Advanced Operation & Management proprietary technology, will monitor operations across METRO's 500 stores, encompassing the Metro, Super C, and Food Basics banners. This deployment was preceded by a pilot in February 2025, followed by a phased rollout in April 2025.

The monitoring solution provides continuous oversight of all store transactions and offers immediate insights on potential thefts, frauds, policy breaches and operational inefficiencies. It integrates multiple data sources, including transaction data, loyalty data, and security camera footage, providing a comprehensive view of store operations. Compliance checks using video are now extremely fast. The solution is hosted in Canada and available in both French and English.