TTB Newsletter for June 12 2026

We continue to receive a high number of calls and contact forms from foreign producers who no longer have access to their myTTB accounts because their sole account manager is unavailable or no longer represents the company. When a foreign producer has only one manager and no additional authorized users, the foreign producer will not be able to make CBMA tax benefit assignments without that account manager.

How can foreign producers prevent account access issues?

To prevent access issues, we strongly encourage foreign producers to designate more than one manager and/or user for their myTTB accounts.

A person with a manager role can edit the foreign producer's registration information, designate additional persons or remove persons authorized to act on the foreign producer's behalf, and assign CBMA tax benefits to U.S. importers. A person with a user role can edit the registration information and assign CBMA tax benefits but cannot manage others' access to the account. Ideally, foreign producers should designate multiple managers so they can retain uninterrupted full access to their myTTB account.

How can foreign producers manage access to their account?

For detailed instructions, see "Step 5 - Add Authorized Users" in our Foreign Producer Registration and CBMA Tax Benefit Assignment myTTB System User Guide.