08/04/2026 | Press release | Distributed by Public on 08/04/2026 05:31
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3rd Quarter
|
4th Quarter | Full Year | ||||||||||||||||||
| (in millions) | 2026 | 2026 | 2026 | |||||||||||||||||
| SaaS Revenue |
$111.0 - $112.0
|
$111.0 - $114.0 |
$453.0 - $457.0
|
|||||||||||||||||
| SaaS Adjusted EBITDA7 |
$8.5 - $9.5
|
$9.0 - $10.0 |
$42.0 - $44.0
|
|||||||||||||||||
| 3rd Quarter | 4th Quarter | Full Year | ||||||||||||||||||
| (in millions) | 2026 | 2026 | 2026 | |||||||||||||||||
| Marketing Services Revenue | $34.0 - $35.0 | $40.0 - $41.0 |
$161.0 - $163.0
|
|||||||||||||||||
|
Marketing Services Adjusted EBITDA7
|
$5.0 - $6.0 | $5.5 - $6.5 |
$31.0 - $33.0
|
|||||||||||||||||
| Three Months Ended | Six Months Ended | ||||||||||||||||||||||
| June 30, | June 30, | ||||||||||||||||||||||
| (in thousands, except share and per share data) | 2026 | 2025 | 2026 | 2025 | |||||||||||||||||||
| Revenue | $ | 150,728 | $ | 210,470 | $ | 318,412 | $ | 391,841 | |||||||||||||||
| Cost of services | 56,168 | 63,850 | 114,596 | 125,933 | |||||||||||||||||||
| Gross profit | 94,560 | 146,620 | 203,816 | 265,908 | |||||||||||||||||||
| Operating expenses: | |||||||||||||||||||||||
| Sales and marketing | 47,038 | 56,063 | 94,986 | 115,905 | |||||||||||||||||||
| Research and development | 7,509 | 8,661 | 18,940 | 18,870 | |||||||||||||||||||
| General and administrative | 41,156 | 52,356 | 86,975 | 104,627 | |||||||||||||||||||
| Total operating expenses | 95,703 | 117,080 | 200,901 | 239,402 | |||||||||||||||||||
| Operating (loss) income | (1,143) | 29,540 | 2,915 | 26,506 | |||||||||||||||||||
| Other income (expense): | |||||||||||||||||||||||
| Interest expense | (5,035) | (5,981) | (9,176) | (12,048) | |||||||||||||||||||
| Interest expense, related party | (2,483) | (2,971) | (4,949) | (5,977) | |||||||||||||||||||
| Net periodic pension cost | (357) | (778) | (702) | (1,546) | |||||||||||||||||||
| Other income | (446) | 2,557 | 987 | 2,949 | |||||||||||||||||||
| (Loss) income before income tax expense | (9,464) | 22,367 | (10,925) | 9,884 | |||||||||||||||||||
| Income tax expense | (7,196) | (8,436) | (1,193) | (5,571) | |||||||||||||||||||
| Net (loss) income | $ | (16,660) | $ | 13,931 | $ | (12,118) | $ | 4,313 | |||||||||||||||
| Other comprehensive loss: | |||||||||||||||||||||||
| Foreign currency translation adjustment, net of tax | (114) | (72) | (509) | (259) | |||||||||||||||||||
| Comprehensive (loss) income | $ | (16,774) | $ | 13,859 | $ | (12,627) | $ | 4,054 | |||||||||||||||
|
Net (loss) income per common share:
|
|||||||||||||||||||||||
| Basic | $ | (0.38) | $ | 0.32 | $ | (0.27) | $ | 0.10 | |||||||||||||||
| Diluted | $ | (0.38) | $ | 0.31 | $ | (0.27) | $ | 0.10 | |||||||||||||||
|
Weighted-average shares used in computing basic and diluted net (loss) income per common share:
|
|||||||||||||||||||||||
| Basic | 44,358,330 | 43,744,144 | 44,283,478 | 43,579,171 | |||||||||||||||||||
| Diluted | 44,358,330 | 44,303,331 | 44,283,478 | 44,586,162 | |||||||||||||||||||
| (in thousands, except share data) | June 30, 2026 | December 31, 2025 | |||||||||
| Assets | |||||||||||
| Current assets | |||||||||||
| Cash and cash equivalents | $ | 9,136 | $ | 10,752 | |||||||
|
Accounts receivable, net of allowance of $13,144 in 2026 and $13,830 in 2025
|
127,756 | 136,394 | |||||||||
|
Contract assets, net of allowance of $2 in 2026 and $2 in 2025
|
622 | 411 | |||||||||
| Taxes receivable | 1,172 | 8,134 | |||||||||
| Deferred costs | 8,243 | 11,548 | |||||||||
| Prepaid expenses and other current assets | 11,041 | 11,618 | |||||||||
| Total current assets | 157,970 | 178,857 | |||||||||
| Fixed assets and capitalized software, net | 49,242 | 50,885 | |||||||||
| Goodwill | 253,809 | 253,809 | |||||||||
| Intangible assets, net | 22,979 | 25,929 | |||||||||
| Deferred tax assets | 137,604 | 133,221 | |||||||||
| Other assets | 32,528 | 45,886 | |||||||||
| Total assets | $ | 654,132 | $ | 688,587 | |||||||
| Liabilities and Stockholders' Equity | |||||||||||
| Current liabilities | |||||||||||
| Accounts payable | $ | 5,509 | $ | 9,764 | |||||||
| Accrued liabilities | 88,753 | 91,246 | |||||||||
| Current portion of unrecognized tax benefits | 1,847 | 28,303 | |||||||||
| Contract liabilities | 24,820 | 28,875 | |||||||||
| Current portion of Term Loan | 21,000 | 10,500 | |||||||||
| Current portion of Term Loan, related party | 14,000 | 7,000 | |||||||||
| Other current liabilities | 2,518 | 3,905 | |||||||||
| Total current liabilities | 158,447 | 179,593 | |||||||||
| Term Loan, net | 115,886 | 125,419 | |||||||||
| Term Loan, net, related party | 78,788 | 85,448 | |||||||||
| ABL Facility | 14,057 | 25,120 | |||||||||
| Pension obligations, net | 41,425 | 44,171 | |||||||||
| Other liabilities | 33,967 | 10,697 | |||||||||
| Total long-term liabilities | 284,123 | 290,855 | |||||||||
| Commitments and contingencies | |||||||||||
| Stockholders' equity | |||||||||||
|
Common stock - $0.01 par value, 250,000,000 shares authorized; 72,970,119 shares issued and 44,417,798 shares outstanding at June 30, 2026; and 72,002,129 shares issued and 43,815,268 shares outstanding at December 31, 2025
|
730 | 720 | |||||||||
| Additional paid-in capital | 1,310,845 | 1,303,144 | |||||||||
|
Treasury stock - 28,552,321 shares at June 30, 2026 and 28,186,861 shares at December 31, 2025
|
(499,764) | (498,103) | |||||||||
| Accumulated other comprehensive loss | (16,020) | (15,511) | |||||||||
| Accumulated deficit | (584,229) | (572,111) | |||||||||
| Total stockholders' equity | 211,562 | 218,139 | |||||||||
| Total liabilities and stockholders' equity | $ | 654,132 | $ | 688,587 | |||||||
| Six Months Ended June 30, | |||||||||||
| (in thousands) | 2026 | 2025 | |||||||||
| Cash Flows from Operating Activities | |||||||||||
| Net (loss) income | $ | (12,118) | $ | 4,313 | |||||||
| Adjustments to reconcile net (loss) income to net cash provided by operating activities: | |||||||||||
| Depreciation and amortization | 20,060 | 21,707 | |||||||||
| Amortization of deferred commissions | 3,046 | 6,944 | |||||||||
| Amortization of debt issuance costs | 1,465 | 1,648 | |||||||||
| Deferred income taxes | (4,116) | 2,310 | |||||||||
| Provision for credit losses and service credits | 6,734 | 9,020 | |||||||||
| Stock-based compensation expense | 7,537 | 13,745 | |||||||||
| Net periodic pension cost | 702 | 1,546 | |||||||||
| Gain on foreign currency exchange rates | (962) | (2,787) | |||||||||
| Other | 2 | 38 | |||||||||
| Changes in working capital items, excluding acquisitions: | |||||||||||
| Accounts receivable | 24,677 | 15,392 | |||||||||
| Prepaid expenses and other assets | (389) | (16,493) | |||||||||
| Accounts payable and accrued liabilities | (33,831) | (20,515) | |||||||||
| Contract liabilities | (4,443) | (13,748) | |||||||||
| Other liabilities | 18,990 | (4,045) | |||||||||
| Net cash provided by operating activities | 27,354 | 19,075 | |||||||||
| Cash Flows from Investing Activities | |||||||||||
| Additions to fixed assets and capitalized software | (16,121) | (14,855) | |||||||||
| Other | - | (143) | |||||||||
| Net cash used in investing activities | (16,121) | (14,998) | |||||||||
| Cash Flows from Financing Activities | |||||||||||
| Payments of Term Loan | - | (15,750) | |||||||||
| Payments of Term Loan, related party | - | (10,500) | |||||||||
| Proceeds from ABL Facility | 154,389 | 206,317 | |||||||||
| Payments of ABL Facility | (165,451) | (190,292) | |||||||||
| Principal payments on finance lease obligations | (436) | - | |||||||||
| Other | (1,486) | 165 | |||||||||
| Net cash used in financing activities | (12,984) | (10,060) | |||||||||
| Effect of exchange rate changes on cash, cash equivalents and restricted cash | 61 | 592 | |||||||||
| Decrease in cash, cash equivalents and restricted cash | (1,690) | (5,391) | |||||||||
| Cash, cash equivalents and restricted cash, beginning of period | 10,869 | 17,760 | |||||||||
| Cash, cash equivalents and restricted cash, end of period | $ | 9,179 | $ | 12,369 | |||||||
| Supplemental Information | |||||||||||
| Cash paid for interest | $ | 13,438 | $ | 16,480 | |||||||
| Cash (received) paid for income taxes, net | $ | (3,969) | $ | 3,373 | |||||||
| Three Months Ended June 30, | Change | ||||||||||||||||||||||
| (dollars in thousands) |
2026
|
2025
|
Amount | % | |||||||||||||||||||
| Revenue | |||||||||||||||||||||||
| SaaS | $ | 114,480 | $ | 115,005 | $ | (525) | (0.5) | % | |||||||||||||||
| Marketing Services | 36,248 | 95,465 | (59,217) | (62.0) | % | ||||||||||||||||||
| Total Revenue | $ | 150,728 | $ | 210,470 | $ | (59,742) | (28.4) | % | |||||||||||||||
| Adjusted EBITDA | |||||||||||||||||||||||
| SaaS | $ | 13,562 | $ | 23,393 | $ | (9,831) | (42.0) | % | |||||||||||||||
| Marketing Services | 7,263 | 27,839 | (20,576) | (73.9) | % | ||||||||||||||||||
| Consolidated Adjusted EBITDA8 | $ | 20,825 | $ | 51,232 | $ | (30,407) | (59.4) | % | |||||||||||||||
| Six Months Ended June 30, | Change | ||||||||||||||||||||||
| (dollars in thousands) |
2026
|
2025
|
Amount | % | |||||||||||||||||||
| Revenue | |||||||||||||||||||||||
| SaaS | $ | 231,218 | $ | 226,134 | $ | 5,084 | 2.2 | % | |||||||||||||||
| Marketing Services | 87,194 | 165,707 | (78,513) | (47.4) | % | ||||||||||||||||||
| Total Revenue | $ | 318,412 | $ | 391,841 | $ | (73,429) | (18.7) | % | |||||||||||||||
| Adjusted EBITDA | |||||||||||||||||||||||
| SaaS | $ | 24,378 | $ | 34,208 | $ | (9,830) | (28.7) | % | |||||||||||||||
| Marketing Services | 20,511 | 37,925 | (17,414) | (45.9) | % | ||||||||||||||||||
|
Consolidated Adjusted EBITDA8
|
$ | 44,889 | $ | 72,133 | $ | (27,244) | (37.8) | % | |||||||||||||||
| Three Months Ended June 30, | Six Months Ended June 30, | ||||||||||||||||||||||
| (in thousands) | 2026 | 2025 | 2026 | 2025 | |||||||||||||||||||
| Reconciliation of Adjusted EBITDA | |||||||||||||||||||||||
| Net (loss) income | $ | (16,660) | $ | 13,931 | $ | (12,118) | $ | 4,313 | |||||||||||||||
| Interest expense | 7,518 | 8,952 | 14,125 | 18,025 | |||||||||||||||||||
| Depreciation and amortization expense | 10,894 | 10,191 | 20,060 | 21,707 | |||||||||||||||||||
| Stock-based compensation expense | 2,787 | 6,008 | 7,537 | 13,745 | |||||||||||||||||||
|
Restructuring and integration expenses (1)
|
8,288 | 5,493 | 14,378 | 10,175 | |||||||||||||||||||
| Income tax expense (benefit) | 7,196 | 8,436 | 1,193 | 5,571 | |||||||||||||||||||
|
Net periodic pension cost (2)
|
357 | 778 | 702 | 1,546 | |||||||||||||||||||
|
Other (3)
|
445 | (2,557) | (988) | (2,949) | |||||||||||||||||||
| Adjusted EBITDA | $ | 20,825 | $ | 51,232 | $ | 44,889 | $ | 72,133 | |||||||||||||||
| Three Months Ended June 30, 2026 | |||||||||||||||||
| (in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Reconciliation of Adjusted Gross Profit | |||||||||||||||||
| Gross Profit | $ | 72,745 | $ | 21,815 | $ | 94,560 | |||||||||||
| Plus: | |||||||||||||||||
| Depreciation and amortization expense | 3,449 | 1,099 | 4,548 | ||||||||||||||
| Stock-based compensation expense | 51 | 18 | 69 | ||||||||||||||
| Adjusted Gross Profit | $ | 76,245 | $ | 22,932 | $ | 99,177 | |||||||||||
| Gross Margin | 63.5 | % | 60.2 | % | 62.7 | % | |||||||||||
| Adjusted Gross Margin | 66.6 | % | 63.3 | % | 65.8 | % | |||||||||||
| Three Months Ended June 30, 2025 | |||||||||||||||||
| (in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Reconciliation of Adjusted Gross Profit | |||||||||||||||||
| Gross Profit | $ | 82,911 | $ | 63,709 | $ | 146,620 | |||||||||||
| Plus: | |||||||||||||||||
| Depreciation and amortization expense | 2,118 | 1,754 | 3,872 | ||||||||||||||
| Stock-based compensation expense | 93 | 73 | 166 | ||||||||||||||
| Adjusted Gross Profit | $ | 85,122 | $ | 65,536 | $ | 150,658 | |||||||||||
| Gross Margin | 72.1 | % | 66.7 | % | 69.7 | % | |||||||||||
| Adjusted Gross Margin | 74.0 | % | 68.6 | % | 71.6 | % | |||||||||||
| Six Months Ended June 30, 2026 | |||||||||||||||||
| (in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Reconciliation of Adjusted Gross Profit | |||||||||||||||||
| Gross Profit | $ | 148,377 | $ | 55,439 | $ | 203,816 | |||||||||||
| Plus: | |||||||||||||||||
| Depreciation and amortization expense | 5,946 | 2,186 | 8,132 | ||||||||||||||
| Stock-based compensation expense | 98 | 39 | 137 | ||||||||||||||
| Adjusted Gross Profit | $ | 154,421 | $ | 57,664 | $ | 212,085 | |||||||||||
| Gross Margin | 64.2 | % | 63.6 | % | 64.0 | % | |||||||||||
| Adjusted Gross Margin | 66.8 | % | 66.1 | % | 66.6 | % | |||||||||||
| Six Months Ended June 30, 2025 | |||||||||||||||||
| (in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Reconciliation of Adjusted Gross Profit | |||||||||||||||||
| Gross Profit | $ | 161,681 | $ | 104,227 | $ | 265,908 | |||||||||||
| Plus: | |||||||||||||||||
| Depreciation and amortization expense | 4,716 | 3,381 | 8,097 | ||||||||||||||
| Stock-based compensation expense | 177 | 142 | 319 | ||||||||||||||
| Adjusted Gross Profit | $ | 166,574 | $ | 107,750 | $ | 274,324 | |||||||||||
| Gross Margin | 71.5 | % | 62.9 | % | 67.9 | % | |||||||||||
| Adjusted Gross Margin | 73.7 | % | 65.0 | % | 70.0 | % | |||||||||||
| Three Months Ended June 30, | Six Months Ended June 30, | ||||||||||||||||||||||
| (in thousands) | 2026 | 2025 | 2026 | 2025 | |||||||||||||||||||
| Reconciliation of Free Cash Flow | |||||||||||||||||||||||
| Net cash provided by operating activities | $ | 25,881 | $ | 29,556 | $ | 27,354 | $ | 19,075 | |||||||||||||||
| Additions to fixed assets and capitalized software | (9,195) | (7,770) | (16,121) | (14,855) | |||||||||||||||||||
| Free Cash Flow | $ | 16,686 | $ | 21,786 | $ | 11,233 | $ | 4,220 | |||||||||||||||
| Three Months Ended June 30, 2026 | |||||||||||||||||
| (dollars in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Revenue | $ | 114,480 | $ | 36,248 | $ | 150,728 | |||||||||||
| Net Loss | (16,660) | ||||||||||||||||
| Net Loss Margin | (11.1) | % | |||||||||||||||
| Adjusted EBITDA | 13,562 | 7,263 | 20,825 | ||||||||||||||
| Adjusted EBITDA Margin | 11.8 | % | 20.0 | % | 13.8 | % | |||||||||||
| Three Months Ended June 30, 2025 | |||||||||||||||||
| (dollars in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Revenue | $ | 115,005 | $ | 95,465 | $ | 210,470 | |||||||||||
| Net Income | 13,931 | ||||||||||||||||
| Net Income Margin | 6.6 | % | |||||||||||||||
| Adjusted EBITDA | 23,393 | 27,839 | 51,232 | ||||||||||||||
| Adjusted EBITDA Margin | 20.3 | % | 29.2 | % | 24.3 | % | |||||||||||
| Six Months Ended June 30, 2026 | |||||||||||||||||
| (dollars in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Revenue | $ | 231,218 | $ | 87,194 | $ | 318,412 | |||||||||||
| Net Loss | (12,118) | ||||||||||||||||
| Net Loss Margin | (3.8) | % | |||||||||||||||
| Adjusted EBITDA | 24,378 | 20,511 | 44,889 | ||||||||||||||
| Adjusted EBITDA Margin | 10.5 | % | 23.5 | % | 14.1 | % | |||||||||||
| Six Months Ended June 30, 2025 | |||||||||||||||||
| (dollars in thousands) | SaaS | Marketing Services | Total | ||||||||||||||
| Revenue | $ | 226,134 | $ | 165,707 | $ | 391,841 | |||||||||||
| Net Income | 4,313 | ||||||||||||||||
| Net Income Margin | 1.1 | % | |||||||||||||||
| Adjusted EBITDA | 34,208 | 37,925 | 72,133 | ||||||||||||||
| Adjusted EBITDA Margin | 15.1 | % | 22.9 | % | 18.4 | % | |||||||||||