Comcare

06/12/2025 | Press release | Distributed by Public on 06/11/2025 22:17

Two-factor authentication for Comcare portals

Two-factor authentication for Comcare portals

12 June 2025

Comcare is making security improvements to its online portals, including the Employer Portal, Employee Portal, Workplace Rehabilitation Provider (WRP) Portal and LMS.

Two-factor authentication will be required for all of these portals.

This means you'll need to enter a code or respond to a notification whenever you sign in to your account.

Users will be prompted to register for two-factor authentication when they sign in from the following dates:

  • Friday 13 June - Employer Portal
  • Friday 20 June - Employee Portal
  • Tuesday 24 June - Workplace Rehabilitation Provider (WRP) Portal
  • Friday 27 June - LMS Portal

You only need to register for two-factor authentication once. If you have already registered, no action is required.

You can set up two-factor authentication with the Okta Verify app, Google Authenticator app or your mobile number.

Check the User Guide (PDF, 114.9 KB) for more information.

Page last reviewed: 12 June 2025
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