Former Attorney Keri J. Marshall Agrees to Pay Over $60,000.00 to Resolve Investigation into Unfair and Deceptive Acts or Practices and the Unauthorized Practice of Law

Concord, NH- Attorney General John M. Formella announces a settlement with former New Hampshire attorney Keri J. Marshall to resolve an investigation into complaints that Marshall committed unfair and deceptive acts or practices and engaged in the unauthorized practice of law following her resignation from the practice of law in 2022. The judgment was approved by the Rockingham County Superior Court on May 4, 2026.

The settlement resolves an investigation by the Consumer Protection and Antitrust Bureau (the Bureau) into Marshall's conduct in regard to her former law practice, Marshall Law PLLC. The investigation revealed that following Marshall's resignation from the Bar in 2022, Marshall continued to practice law and engaged in several deceptive practices that created the impression that she was still a licensed attorney. Specifically, Marshall continued to meet with, advise, and draft legal documents on behalf of new and existing clients, and used the name "Marshall Law" on signs, business cards, letterhead, and invoices. Multiple consumers reported hiring and paying Marshall to represent them in their legal matters and believing that she was a licensed attorney based on her conduct and deceptive practices.

Pursuant to the settlement agreement, Marshall is required to:
• Pay restitution to certain consumers
• Pay $50,000.00 in civil penalties to the State of New Hampshire
• Reimburse the State of New Hampshire $10,000.00 for the cost of the investigation
• Marshall is also enjoined from using the name "Marshall Law in any form of trade or commerce in the State of New Hampshire and is prohibited from engaging in the practice of law or any other business which involves the provision of legal services.

RSA § 358-A:2 makes it unlawful to engage in unfair or deceptive acts or practices in the course of trade or commerce in New Hampshire. Complaints of unfair or deceptive acts or practices are investigated and prosecuted by the Bureau and are punishable by a civil penalty of up to $10,000.00 for each violation.

If you or someone you know has experienced unfair or deceptive acts or practices by a business, please file a complaint with Bureau by visiting the following link: Consumer Complaints | New Hampshire Department of Justice.