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DallasNow Is Live on Monday, May 5th.

You are receiving this message because your email is tied to an active permit, application, or contractor registration with the City of Dallas.

Our new Land Management System-DallasNow-officially go live and be ready for use on Monday, May 5 at 8am. Below is a step-by-step guide to help you get started. Rest assured, your active applications and projects have been converted over and are ready for you. At the end of each section are resources we have put together to help you as you work through the new system.

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Step 1 - Create Your DallasNow Account

To access your converted records, you must create a DallasNow account using the same email address that received this message. This ensures your existing permits and registrations were converted and correctly associated with your new account.

Resources:

• Next Step Instructions (PDF) - Creating an Account (pg. 3)
• Watch How to Create Your Account
• Go to Dallas.gov/DallasNow

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Step 2 - Link Your Contractor License (For our registered contractors (general/building, mechanical, electrical, plumbing, sign electrical, etc.).

After creating your account, licensed contractors must link their converted registration to their new DallasNow account to perform actions on converted or new records.

Note: Only the registration holder can submit the license linking request. Contact staff if you need help finding your registration number. Contractors with registrations that have expired prior to this email will need to apply for a new registration.

Resources:

• Next Step Instructions (PDF) - Linking Active Registration (pg. 10)
• Watch Linking an Active Contractor Registration
• Go to Dallas.gov/DallasNow

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Step 3 - Access and Manage Your Existing Projects

Your existing applications and projects have been converted over to DallasNow. Once logged in, they should appear automatically.

Moving forward, you must use the DallasNow system to:

• Submit any required documents for records in "Additional Info Required" status
• Pay outstanding fees on records in "Payment Due" status
• Respond to review comments for resubmittals using the Plan Review tab

Note: For applications currently in plan review, records are being manually converted from ProjectDox to DallasNow by City staff. If you are ready to re-submit and do not see the Plan Review tab available in your record, your project has not yet been converted.

To prioritize the migration of your project, please complete the Migration Request Form on the DallasNow webpage.

Resources:

• Next Step Instructions (PDF) - Based on Status (pg. 15, 20, or 23)
• Watch Accessing Records Details
• Submit a Migration Request: https://bit.ly/MigrateMyProject
• Go to Dallas.gov/DallasNow

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Step 4 - Inspections in DallasNow

All inspections must now be scheduled through DallasNow. Your existing permit numbers are still valid but may appear with updated formatting.

General contractors: Schedule inspections on your Phase Records (formerly "Master Permits").

Trade contractors: Schedule on your specific permit record.

Resources:

• Next Step Instructions (PDF) - Inspection Phase (pg. 26)
• Go to Dallas.gov/DallasNow

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Need Help?

• Call Center: 214-948-4480
• In Person: 320 E. Jefferson Blvd. (Oak Cliff Municipal Center)
  • Open House Sessions: From May 5-16 at 320 E. Jefferson Blvd.from 8:30-11:30 a.m. and 1:30-4:30 p.m to help you set up your account, submit applications, and navigate the new system.
• Online Resources, Videos, Full Application Walk-Thru, & FAQs: Dallas.gov/DallasNow

Dallas Planning & Development Dept.

Questions?
Phone: 214.948.4480
In-Person: 320 E. Jefferson (Oak Cliff Municipal Center)

Together, we are planning and building a better Dallas for all!