Foreign, Commonwealth & Development Office

05/02/2025 | Press release | Distributed by Public on 05/02/2025 09:31

Unlocking digital potential: the double-edged sword of observability in technology adoption

Abstract

The author partnered with a mobile money and payment provider in Senegal to design a digital payment technology for the taxi industry and conducted 2 field experiments with over 2,700 taxi owners and drivers.

This paper is part of the Private Enterprise Development in Low-Income Countries (PEDL) programme.

Citation

Houeix D. 'Unlocking digital potential: the double-edged sword of observability in technology adoption' PEDL Research Note 2025

Links

Unlocking digital potential: the double-edged sword of observability in technology adoption

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