City of Raleigh, NC
07/18/2025 | Press release | Distributed by Public on 07/18/2025 11:41
Water Bill May Reflect Recent Billing Delay
Are you seeing a larger-than-usual water bill? This may be due to a vendor shutdown that caused delays, resulting in bills covering up to two months of usage.
Raleigh Water has paused all disconnections and late fees. Payment plans are also available to make managing your bill easier.
If you have questions about your account or need help signing up for electronic billing, please call Customer Care and Billing at 919-996-3245 or visit the self-service webpage. You can quickly register for our Web Self Service and conveniently view, print, and pay your bills at any time! Sign In - Customer Care and Billing Web Self Service
Thank you for your understanding. We value you as a customer and are committed to providing you with reliable service.
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City of Raleigh, NC published this content on July 18, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on July 18, 2025 at 17:41 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]