Bulletin 3241 - April 3, 2026

Bulletin 3241 - April 3, 2026

The Department of Banking News Bulletin

Bulletin # 3241 - Week Ending April 3, 2026

This Bulletin constitutes the only official notification you will receive from this office concerning any of the following applications. Any observations you may have are solicited. Any comments should be directed to Jorge L. Perez, Banking Commissioner. Written comments will be considered only if they are received within ten business days from the date of this bulletin.

CONSUMER CREDIT ACTIVITY

Zions Debt Holdings, LLC, Christopher Thayne Carter & Brian Scott Fuller

On April 1, 2026, the Commissioner entered into a Consent Order with Zions Debt Holdings, LLC (NMLS # 1906874) ("Zions"), Orem, Utah, and its control persons Christopher Thayne Carter (NMLS # 1888989) and Brian Scott Fuller (NMLS # 1887837) (collectively, "Respondents"). The Consent Order resolved allegations made by the Commissioner in a Temporary Order to Cease and Desist, Order to Make Restitution, Notice of Intent to Issue Order to Cease and Desist, Notice of Intent to Impose Civil Penalty and Notice of Right to Hearing against Respondents issued on September 25, 2025 ("Order and Notice"). The Order and Notice was the result of an investigation by the Consumer Credit Division which stemmed from a Connecticut consumer complaint. The Order and Notice alleged that: (1) Zions acted within this state as a consumer collection agency without a consumer collection agency license, in violation of Section 36a-801(a) of the Connecticut General Statutes and the Consent Order dated December 31, 2024 entered into between the Commissioner and Zions ("2024 Consent Order"); (2) Zions contacted a Connecticut consumer via electronic mail in a harassing or abusive manner in connection with the collection of a debt in violation of Section 36a-809-10 of the Regulations of Connecticut State Agencies ("Regulations"); (3) Zions used false, deceptive or misleading representations in connection with the collection of a debt, including using a false representation or deceptive means to collect or attempt to collect a debt by holding itself out to Connecticut consumers as a consumer collection agency while unlicensed in Connecticut, in violation of subdivision (10) of Section 36a-809-11 of the Regulations and the 2024 Consent Order; and (4) Respondents failed to establish, enforce and maintain policies and procedures for supervising employees, agents and office operations that are reasonably designed to achieve compliance with applicable consumer collection laws and regulations, in violation of Section 36a-805(a)(16) of the Connecticut General Statutes. Respondents failed to request a hearing on the allegations in the Order and Notice, and on February 10, 2026, the Commissioner issued an Order to Cease and Desist and Order Imposing Civil Penalty against Respondents ("Final Order"). Subsequent to the issuance of the Final Order, Respondents contacted the Division and provided information demonstrating a showing of changed conditions. As a result, the Commissioner modified the Final Order through the issuance of this Consent Order. The Consent Order vacates the Final Order, and requires, among other items, that Respondents pay $50,000 as a civil penalty, that Zions pay $400 as back licensing fees, and that Zions be barred from acting, directly or indirectly, as a consumer collection agency in Connecticut for a period of five (5) years.

Dated: Tuesday, April 7, 2026

Jorge L. Perez
Banking Commissioner