Massachusetts Bay Transportation Authority

11/14/2024 | Press release | Distributed by Public on 11/14/2024 07:38

MBTA Reminds Riders of Upcoming Red Line Service Suspension, Announces Update to November 17 and November 24 Red Line Service Changes

Red Line service will be suspended between Harvard and Broadway beginning at approximately 8:30 PM through the end of service on November 17.

Red Line service will continue to be suspended between Harvard and Broadway all day and every day November 18 - 23.

On November 24, the service suspension will be extended between Harvard and JFK/UMass.

The MBTA is today reminding riders of the upcoming multi-day Red Line service suspension as part of the Track Improvement Program.

Red Line service will be suspended between Harvard and Broadway beginning at approximately 8:30 PM through the end of service on Sunday, November 17. Red Line service will continue to be suspended between Harvard and Broadway all day and every day November 18 - 23. On November 24, the planned service suspension will be extended between Harvard and JFK/UMass.

The decision to include an evening service suspension this Sunday and extended location limits on November 24 was made following a review of the logistical challenges associated with placing construction equipment on and off the tracks in this complicated area.

Riders can find complete information soon at mbta.com/RedLine. More information on these service changes and alternate travel options is below:

  • Beginning at 8:30 PM November 17, November 18 - 23:
    • Free and accessible shuttle buses will make all stops between Harvard and Broadway with the exception of Park Street and Downtown Crossing.
      • Riders heading southbound should instead disembark at Otis Street @ Summer Street and use the Winter Street Concourse to travel between Downtown Crossing and Park Street.
      • Riders heading northbound should instead disembark at Federal Street @ Franklin Street and use the Winter Street Concourse to travel between Downtown Crossing and Park Street.
      • Shuttle buses will also serve State (on the Orange and Blue lines) and Haymarket (on the Orange and Green lines) for easier connections to other subway lines.
    • Direct shuttle bus service will operate between Harvard and South Station on weekdays from 6 AM to 8 PM every 15 minutes.
      • Direct shuttle buses at Harvard will be located at Massachusetts Avenue @ Holyoke Gate.
      • Direct shuttle buses at South Station will be located at the South Station Bus Terminal (Berths 1 & 2).
  • November 24:
    • Free and accessible shuttle buses will make all stops between Harvard and JFK/UMass the exception of Park Street and Downtown Crossing.
      • Riders heading southbound should instead disembark at Otis Street @ Summer Street and use the Winter Street Concourse to travel between Downtown Crossing and Park Street.
      • Riders heading northbound should instead disembark at Federal Street @ Franklin Street and use the Winter Street Concourse to travel between Downtown Crossing and Park Street.
      • Shuttle buses will also serve State (on the Orange and Blue lines) and Haymarket (on the Orange and Green lines) for easier connections to other subway lines.
  • Accessible vans will be available to and from all affected Red Line stations for the duration of the entire service suspension. Riders should see station personnel to request accessible van service.
  • The Commuter Rail will be fare-free between Porter Square and North Station. Riders should note that regular fares should be purchased beyond Porter Square.
  • The Commuter Rail will also be fare-free between Braintree and South Station. Riders should note that regular fares should be purchased beyond Braintree.
  • Riders using shuttle buses during these service changes should budget ample extra travel time. For example, a rider travelling to Downtown Crossing from Alewife should budget at least an additional 45 minutes of travel time in addition to their regular commute. Again, riders are strongly encouraged to consider the fare-free Commuter Rail Line during these service changes.

These service changes are in place to perform critical work as part of the Track Improvement Program. The Track Improvement Program will replace tracks and ties to alleviate speed restrictions along the line while crews maximize the outage by performing signal work and station amenity upgrades, including new lighting, painting, tiling, power washing, and more.

The MBTA understands how these service changes affect riders' daily travels during this period, but we are committed to improving your travels long term with more reliable, timely, and safe service. We thank riders for their patience as we deliver this important work and for continuing to ride our system.

More information is also available through in-station signage and public announcements. Transit Ambassadors and MBTA staff will be available on-site to offer information and assistance during these service changes. Riders are encouraged to subscribe to T-Alerts or to follow the MBTA on X @MBTA for up-to-date service information.

Riders are also encouraged to connect with MBTA staff at the following upcoming Track Improvement Program pop-up event:  

  • Tuesday, December 3
    • Station Pop-Up 
    • Medford/Tufts 
    • 4 PM - 6 PM