03/26/2026 | Press release | Archived content
Strong Client Adoption and Execution, with Record Go-Lives in 2025 Underscore Growing Demand for Faster, Learning-Driven Enterprise Decision-Making
DALLAS, March 26, 2026 - o9, a leading software company that is powering enterprise planning and decisioning models across 30-plus industry verticals with its groundbreaking, AI-powered Digital Brain platform, today reported key highlights from 2025, including strong new client adoption, more than 130 successful go-lives, and 28 consecutive quarters of ARR growth. These results reflect growing demand for faster, learning-driven decisioning in a business environment shaped by volatility, uncertainty, complexity, and ambiguity (VUCA). During the year, o9 also introduced its APEX Model, a game-changing innovation for the new normal of rising volatility and complexity, designed to help current enterprise operating models rapidly identify and fix value leakages occurring across the value chain by evolving every aspect of end-to-end decision-making capabilities with Agentic AI.
The APEX Model is a set of Agile, Adaptive, and Autonomous Planning and Execution capabilities that help companies convert strategy into higher growth, improved margins, and cash flow year after year, and deliver results predictably quarter after quarter. It provides enterprises with a Human + AI decision-making system designed to:
The next-generation o9 Digital Brain provides the technology platform for the APEX Model. The key invention that made it possible is the new Enterprise Knowledge Graph technology powered by Neuro-Symbolic AI. This invention connects the strengths of LLMs (Neural AI) and the strengths of the original Enterprise Knowledge Graph (Symbolic AI), which has been proven to solve enterprise decision-making at scale in large companies. With the APEX Model, situation detection, analysis, and decision-making power moves to the edges, reducing layers between front lines and executives, as well as latencies and frictions across functions. Embedding learning directly into day-to-day decision workflows enables organizations to move beyond periodic planning cycles toward continuous improvement.
By enabling organizations to plan, execute, learn, and improve faster as one enterprise, one team with one unified plan, the APEX Model strengthens coordination across the value chain and drives a new level of value creation.
"When LLMs emerged, we immediately saw their strengths and weaknesses in an enterprise decision-making context. Given our AI roots, we were laser-focused on connecting them to the Enterprise Knowledge Graph to solve the toughest challenges in driving operational value," said Chakri Gottemukkala, Co-Founder, Chairman, and CEO, o9. "With o9's breakthrough Neuro-Symbolic AI technology to power the APEX Model, enterprises can now learn systematically from post-game analysis, improve faster across functions, deploy new capabilities at the pace of the market, and continuously evolve their operations. Our clients see APEX as a strategic differentiator for their businesses in the coming years."
Additional highlights from 2025 include the following:
To learn more, visit o9solutions.com.
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*Gartner, Voice of the Customer for Supply Chain Planning Solutions, Satakshi Singh, 30 September 2025.
Gartner, Magic Quadrant for Decision Intelligence Platforms, David Pidsley, Carlie Idoine, Kevin Quinn, Gareth Herschel, Kjell Carlsson, 26 January 2026.
Gartner, Magic Quadrant for Supply Chain Planning Solutions: Discrete Industries, Pia Orup Lund, Jan Snoeckx, Joe Graham, Buse Aras, Eva Dawkins, Julia Von Massow, 18-March-2026
Gartner, Magic Quadrant for Supply Chain Planning Solutions: Process Industries, Pia Orup Lund, Jan Snoeckx, Joe Graham, Buse Aras, Eva Dawkins, Julia Von Massow,18-March-2026.
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