CenterPoint Energy Launches “Hurricane Safety and Preparedness Week” to Highlight Importance of Emergency Preparedness

CenterPoint Energy Launches "Hurricane Safety and Preparedness Week" to Highlight Importance of Emergency Preparedness

Week-long safety and preparedness effort will highlight increased training efforts, enhanced weather detection abilities, regular communication with government officials and resources available for customers

Join the over 90% of CenterPoint customers who are enrolled in Power Alert Service® to stay informed and learn of outages and other vital information during emergencies

HOUSTON - August 18, 2026 - Today, CenterPoint Energy launched its "Hurricane Safety and Preparedness Week" to emphasize the importance of staying prepared throughout the next two months when hurricanes and storms are more likely. As part of this safety campaign, CenterPoint will highlight its ongoing preparedness efforts, including the historic action it has taken to strengthen grid resiliency year-round and minimize outages for its customers. Just as CenterPoint prepares for peak hurricane season, customers are encouraged to prepare too.

"Preparing for hurricanes and severe weather is a year-round priority for all of us at CenterPoint, and with peak hurricane season underway, we are determined to remain ready to support our customers throughout the coming months. We remain laser focused on minimizing the impact of extreme weather on our customers and keeping them informed before, during and after any storms," said Ed De Varona, Senior Vice President of CenterPoint Energy's Electric Business.

Starting today, CenterPoint's "Hurricane Safety and Preparedness Week" campaign will include multiple communications, including social media posts and an email to customers and stakeholders to raise awareness of the actions CenterPoint is taking to stay ready to respond to storms, and how customers can stay safe and prepared at home.

CenterPoint Energy's Hurricane Preparedness Key Actions

CenterPoint Energy has taken extensive steps to prepare for hurricane season and best serve customers across the Greater Houston area, including:

• Expansive Emergency Training: Completed 25,000+ hours of important FEMA preparedness and response trainings across 800+ employees to maintain readiness.
• Increased Mutual Aid Resources: Increased the number of frontline workers available to support storm response efforts by up to 20 times the normal workforce, to help restore customers as quickly and safely as possible.
• Better Damage Assessment Model: Improved the damage assessment process to help identify damage to the grid faster and accelerate power restoration efforts.
• Stronger Weather Detection: Installed 150 weather stations to improve situational awareness and storm preparedness.
• New Emergency Operations Center (EOC): Opened a state-of-the-art EOC in accordance with FEMA standards to ensure effective coordination and response with emergency partners and faster restorations for customers.
• Coordinating with government officials: Providing regular updates to federal, state, county and city officials regarding preparedness activities.
• Communicating proactively with customers: Providing safety and preparedness information to customers via email, phone and text, across social media platforms and other channels to keep customers informed and prepared.

Actions Customers Can Take to Prepare and Get Up-To-Date Information

• Sign Up for Power Alert Service® to stay informed, learn of outages and other vital information during emergencies. Customers will receive important updates about gas and electric service via phone call, text or email, including outage details and estimated restoration times.
• Create a Safety Plan: CenterPoint Energy urges customers to put their safety first and prepare in advance for hurricanes by having a safety plan ready, especially for those who require electricity for life-sustaining equipment or medical needs.
• Stay Up to Date on Local Outages with CenterPoint Energy's cloud-based Outage Tracker, available in English and Spanish, which shows outages and restoration times by county, city and zip code.
• Visit CenterPointEnergy.com/ActionCenter for additional preparedness and safety resources.

About CenterPoint Energy, Inc.

As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of June 30, 2026, the company owned approximately $48.3 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years.