NYC Health + Hospitals’ NYC Care Releases Worker’s Resources Toolkit to Engage Those Not in Primary Care and Increase Program Enrollment

NYC Health + Hospitals' NYC Care Releases Worker's Resources Toolkit to Engage Those Not in Primary Care and Increase Program Enrollment

The toolkit features posters, flyers, and social media content to ensure New Yorkers are aware of the benefits available to them

NYC Care is a health care access program available to New Yorkers regardless of ones' immigration status or ability to pay

Oct 24, 2024

NYC Health + Hospitals' NYC Care program today announced the release of a Worker's Resources Toolkit to connect more New Yorkers from across the city to the health care access program. The toolkit features messaging geared toward workers across several industries, with a particular focus on gig workers who may be less likely to receive information about the program from their employer. The toolkit includes posters, flyers, and social media content in Arabic, Bangla, Simplified and Traditional Chinese, French, Haitian Creole, Korean, Polish, Russian, Spanish, and Urdu. NYC Care will partner with its 22 community-based organization partners, city agencies, and advocates on digital and in-person outreach initiatives to ensure this information is shared with NYC Care-eligible New Yorkers.

"This toolkit is part of our commitment to finding new and innovative ways to ensure all New Yorkers are aware of the health care services they are entitled to," said Jonathan Jiménez, MD, MPH, Executive Director of NYC Care from NYC Health + Hospitals. "I look forward to continuing to engage new communities across the city to ensure we can continue to reduce health inequities. Please visit NYCCare.NYC or call 646-692-2273 to find out if you are eligible."

NYC Care has grown to over 145,000 active members and has provided over one million primary care appointments for its members. Since launching in 2019, it has provided hundreds of thousands of specialty care appointments, including 365,226 Women's Health appointments, 284,766 Eye Care appointments, and 187,425 Behavioral Health appointments. NYC Care's community-based organization partners have reached over 1 million New Yorkers, scheduled over 43,000 enrollment appointments, and facilitated over 17,000 direct enrollments. In June, the program announced that over 500,000 calls have been received by the NYC Care 24/7/365 hotline. From working with the Department of Health & Mental Hygiene to launch the Groceries to Go program providing discounted groceries for members, to developing multi-lingual video series about the program and deploying public awareness campaigns, NYC Care continues to champion the health needs of the city's most vulnerable.

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About NYC Care
NYC Care is a health care access program that provides comprehensive and low or no-cost healthcare services through NYC Health + Hospitals for New Yorkers who cannot afford or are ineligible for health insurance. NYC Care provides a membership card, 24/7 customer service, access to comprehensive and affordable healthcare services, like primary care, mental health services, and sexual and reproductive healthcare, low-cost medications, and member materials in multiple languages - regardless of your immigration status or ability to pay. Call 646-NYC-CARE (646-692-2273) or visit NYCCare.NYC to learn more and sign up today - privacy and confidentiality guaranteed.

About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, and post-acute care centers. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to more than one million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.