Mamdani Administration to Dramatically Expand Real-Time Bus Information at Stops Across Five Boroughs

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IMMEDIATE RELEASE
October 22, 2026
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Mamdani Administration to Dramatically Expand Real-Time Bus Information at Stops Across Five Boroughs

NYC DOT to double number of bus stops with real-time information beginning this year, with plans to more than quadruple the number of stops equipped by 2030

Expansion part of joint city and state 'Next Stop' bus action plan to usher in next generation of bus service in New York City

A rendering of the new real-time bus arrival displays that NYC DOT will begin installing on bus shelters this year as part of the agency's dramatic expansion of real-time arrival screens. Credit: NYC DOT

NEW YORK - New York City Department of Transportation (NYC DOT) Commissioner Mike Flynn announced today that the city has taken the first step in dramatically expanding the number of bus stops equipped with real-time arrival information as part of the Next Stop bus action plan to usher in the next generation of bus service in New York City. The city will work with bus shelter operator JCDecaux to expand the number of bus stops with real-time bus arrival information from about 700 to about 1,400 by installing screens on shelters, with the expansion beginning this year and reaching all five boroughs. Through Next Stop, the city will bring real-time bus arrival information to 2,900 stops by 2030.

"Every New Yorker deserves to know when their bus is coming," said Mayor Zohran Mamdani. "Riders shouldn't have to wonder if they'll make it to work, school or a doctor's appointment on time. Real-time bus information puts that uncertainty to rest and gives riders the information they need to plan their day. It's another step toward the fast, reliable, world-class bus service New Yorkers deserve."

"A key part of Next Stop is proving to New Yorkers that we value and respect their time during every aspect of their bus commute. When we add real-time information to bus stops, we make it easier for New Yorkers to choose the bus as their transit option and remove the frustration that comes from not knowing when the next bus will arrive," said NYC DOT Commissioner Mike Flynn. "These types of improvements to the bus stop experience, paired with state-of-the-art infrastructure upgrades to our streets, will help bring in a new era of service that New Yorkers will be proud of."

NYC DOT will begin adding the additional 1,452 digital real-time arrival information screens to feasible bus shelters across the five boroughs based on route ridership with an equitable approach to ensure the upgrades reach all New Yorkers.

The city will soon solicit bids from companies for the installation of the additional real-time arrival information units, which will be installed on bus stop poles.

The joint Next Stop: Fast Buses, Better Service action plan between Mayor Mamdani, Governor Hochul and the MTA aims to make bus trips faster, more comfortable, and more reliable. The plan will shorten average commutes by up to six minutes across 175 bus routes, including Fordham Road.

"Providing reliable transit services is a core business of JCDecaux world-wide and we know that the inclusion of real-time bus arrival information is important for transit riders," said Co-CEO of JCDecaux Street Furniture New York Alan Sullivan. "We look forward to installing this critical improvement as part of our commitment to providing services to New Yorkers."

"Nothing makes a wait at the bus stop feel longer than not knowing how long it will be. When you can see the bus is a few minutes away, you can sit down, relax, and finally stop leaning out into the street to look for it," said City Council Majority Leader and Transportation and Infrastructure Committee Chair Shaun Abreu. "Real-time arrival information helps riders plan their trips with confidence, and I applaud Mayor Mamdani and Commissioner Flynn for this expansion."

"Real-time arrival information is a real time-saver for bus riders and an opportunity for neighborhood businesses," said Riders Alliance Policy & Communications Director Danny Pearlstein. "Knowing when the bus is coming helps riders plan, manages expectations, and can even mean an impromptu meal or an errand that would otherwise be postponed. More countdown clocks also show riders respect and dignify our ride. Thanks to the Mamdani administration for speeding up their arrival."