Auto Club Enterprises Earns 2026 Great Place To Work® Certification™

Auto Club Enterprises (ACE) has earned the 2026 Great Place To Work® Certification™. The prestigious award is based entirely on employee feedback about their workplace experience. This year, 71% of ACE employees said it is a great place to work, compared to 57% of employees at a typical U.S.-based company.

ACE is the largest organization within the national AAA Federation, and its nearly 17,000 employees serve more than 18 million members across 24 states. It provides automotive, travel, insurance, and financial services, as well as emergency roadside assistance, member discounts, and other benefits.

In April, ACE partnered with Great Place To Work, the global authority on workplace culture, to assess employee experience. More than 5,000 employees across the enterprise were invited to participate in an anonymous survey focused on workplace culture, leadership, and organizational trust. Employee feedback highlighted themes of growth, support, teamwork, appreciation, and work-life balance, along with a strong commitment to employees and members.

Key survey results included:

• 85% feel welcomed when joining the company
• 82% say they are given a lot of responsibility
• 82% say they can take time off when necessary
• 82% feel good about the company's community impact
• 78% are proud to tell others they work at ACE

"We are honored to receive Great Place To Work Certification and grateful to our employees whose feedback made this recognition possible," said Greg Backley, President and CEO of Auto Club Enterprises. "Our employees are the foundation of our work, and their dedication drives the culture we build every day. For more than 125 years, our organization has been committed to serving members and communities with care, trust, and peace of mind. This recognition reflects the environment our employees help create-one built on respect, teamwork, and a shared purpose of delivering legendary service to our members."

Great Place To Work® Certification™ is based on the Trust Index™ Survey, which measures employee trust and workplace experience across the organization. The survey evaluates five dimensions of a high-trust company culture, including leadership credibility, respect, fairness, as well as employee pride, and a sense of belonging. These dimensions contribute to a workplace environment where employees feel empowered and supported to do their most meaningful work.

According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company's profits, and have a fair chance at promotion.

"Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience," said Sarah Lewis-Kulin, Vice President of Global Recognition at Great Place To Work. "Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. By successfully earning this recognition, it is evident that Auto Club Enterprises stands out as one of the top companies to work for, providing a great workplace environment for its employees."

ACE invests in its people through a broad range of programs and resources, including professional development and leadership training, tuition assistance, mentoring, wellness programs, comprehensive health and retirement benefits, and several employee recognition, rewards, and engagement initiatives.

ACE also fosters a culture of inclusion and community involvement, encouraging employees to participate in volunteer opportunities and employee-led Business Resource Groups that promote connection and belonging across the organization.

"This certification reflects the voices of our employees and reinforces our commitment to how we support them," said Nicole Bolton, Senior Vice President of Human Resources and Chief People Officer of Auto Club Enterprises. "While this is a proud moment, there is still more work ahead. The focus remains on listening, learning, and improving as an organization, while ensuring employees have what they need to succeed and build meaningful careers where they can thrive professionally and personally."

EXPLORE A CAREER AT ACE

At Auto Club Enterprises, our people are the driving force behind the legendary service and peace of mind we provide to more than 18 million AAA members. With nearly 17,000 employees across 24 states, ACE fosters a collaborative and inclusive culture built on respect, teamwork, character, and a commitment to excellence. Guided by our vision of creating "Members for Life," we support employees who are passionate about service, innovation, and professional growth.

With our national brand recognition, long-standing reputation since 1900, and continually growing membership, we are seeking career-minded, service-driven professionals to join our team.

To learn more about career opportunities, visit our careers page:

https://careers.ace.aaa.com

ABOUT AUTO CLUB ENTERPRISES

Auto Club Enterprises (ACE) is a member service organization affiliated with the national AAA network and the largest organization within the AAA Federation. For more than 125 years, ACE has served members and communities through insurance, financial, travel, automotive, and roadside assistance services, as well as exclusive member discounts and benefits. ACE serves more than 18 million members across 24 states and is committed to delivering legendary service and peace of mind through dedicated employees and trusted products and services.

ABOUT GREAT PLACE TO WORK®

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

ABOUT GREAT PLACE TO WORK CERTIFICATION™

Great Place To Work® Certification™ is the most definitive "employer-of-choice" recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience - specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.