Entergy Mississippi storm update 1/1/2025, 10:30 a.m.

Insights > Entergy Mississippi storm update -- 1/1/2025, 10:30 a.m.

Entergy Mississippi storm update -- 1/1/2025, 10:30 a.m.

01/01/2025

Restoration progress continues, and as of 10:30 a.m., 784 customers remain without power from the thunderstorms with high winds, lightning, and reported tornadoes that moved through the Entergy Mississippi service territory Saturday night. This is down from a peak of 45,131 customer outages that was reached at 9:15 p.m. Saturday night with power having been restored to 99 percent of those impacted customers.

Over 1,300 workers including linemen, damage assessors, vegetation workers and support personnel have worked to restore these customer outages thus far. Damage assessment has found damage to both the transmission and distribution system with downed transmission lines and two transmission towers. Distribution damage assessment identified damages to 201 poles, 56 transformers, 79 cross arms, and 983 spans (over 270,000 feet) of downed wire.

Customers that sustained outages from this Saturday's storms and high winds, who can safely receive power, are expected to be restored by 10:00 pm tonight. For updated estimated restoration times, view our outage map at www.entergy.com/view-outages.

If power has been restored in your area and you are without power, check for damage to the electrical equipment attached to your home or business. If your power is out and your electric equipment appears undamaged, call 1-800-9OUTAGE, 1-800-968-8243.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power. Learn more about the electrical equipment that serves your home.

We sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers' power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers' safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy's View Outage page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit Entergy Storm Center to stay informed on our restoration progress. The site has storm safety, preparation and restoration information that is updated throughout the day.
• Sign up for text alerts at com or by texting REG to 36778. Have your account number and ZIP code handy to sign up via text using the following registration pattern, including spaces: REG (account number) (ZIP code).
• Follow us on Facebook and on X @EntergyMS. Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.