PECO Response to National Transportation Safety Board (NTSB) Accident Investigation Docket

For Immediate Release

PECO Response to National Transportation Safety Board (NTSB) Accident Investigation Docket

PHILADELPHIA (November 12, 2026) -Today, the National Transportation Safety Board (NTSB) released documents from the accident investigation docket for the tragic incident that occurred on December 23, 2025, at the Bristol Health & Rehab Center. The material in the docket contains only factual information collected by NTSB investigators; it does not provide the final report or a probable cause.

We want to continue to express our heartfelt sympathies to the families and friends of those who lost their lives, to those who were injured, to the residents who were displaced, and to the entire Bristol community affected by this tragic event.

Independent of any external investigation, PECO remains committed to the integrity of our system and ensuring our processes and procedures are designed to address a range of situations. We recognize the importance of continuous improvement and vigilance with respect to the safe and reliable delivery of electric and natural gas service.

Following any significant incident, PECO promptly identifies and implements opportunities to enhance our service for customers and the communities we serve. Our response to this incident underscores our dedication to ongoing improvement and the importance of maintaining the highest standards of safety and reliability.

We continue to take steps to enhance the safety and reliability of our system, and the safety and performance of our dedicated and highly skilled employees and contractors. Some of these efforts we have already undertaken include:

• Assessed the existing population of meters currently located indoors and reprioritized relocation of indoor meters to outdoor locations.
• Strengthened procedures and training with our employees and enhanced processes to help ensure employees responding to issues are equipped to further maintain the safety of our systems.
• Updated our public outreach process regarding the importance of natural gas safety.

PECO is committed to reinforcing and enhancing our safety-first culture for our customers, employees, contractors, and entire service area.

PECO continues to support and assist the NTSB throughout its ongoing investigation. For that reason, we are unable to provide speculative comments or draw conclusions regarding the incident or docket materials. This is standard practice for all NTSB investigations. Please direct all questions about the docket information and overall investigation to the NTSB.