Slippery Streets, Steady Response: Town Services Move Online as Cary Crews Continue Storm Response

• Residents are encouraged to limit travel, particularly on side roads and neighborhood streets, as temperatures dip into the teens tonight and refreezing may occur.
• Staffed facilities, including Cary Town Hall and the Citizens' Convenience Center, are closed to the public on Monday, in-person services and programming canceled; GoCary will not operate, and curbside collection is delayed one day this week due to weather.
• Many town services, including 311, are available online at carync.gov.

Cary, NC - While precipitation has ended, Winter Storm Fern continues to affect Cary as icy conditions persist and temperatures are expected to drop again tonight. Cary's Emergency Operations Center transitioned out of active operations this morning, with crews continuing to monitor and respond as conditions evolve. Crews are treating primary and secondary streets, with successful clearing and melting reported. In-person Town services remain shifted online today, and residents are encouraged to limit travel.

Cary treats streets in the following order: thoroughfares, followed by primary streets within subdivisions, then through streets in subdivisions, and then cul-de-sacs based on curbside collection routes. The Town does not treat private parking lots, including those in apartment and condominium complexes or at businesses and commercial centers.

Impacted Services and Facilities

• Curbside collection will be delayed by one day for the week of January 26.
• The Citizen's Convenience Center remains closed on Monday, January 26.
• All GoCary transit services are suspended through Monday, January 26.
• All staffed facilities, including community centers and cultural arts facilities, Downtown Cary Park's Bark Bar and
• Market 317, remain closed through Monday, January 26.
• Cary Town Hall will be closed for in-person services on Monday, January 26; visit carync.gov/311 for our online services or contact Cary 311, phone lines will be open until 9 p.m. on Monday.
  

Ways to Do Business with Cary Online
In addition to contacting Cary 311, residents can go online to:

Report power outages to Duke Energy Progress anytime at 1-800-343-3525, or Apex Electric at 919-372-7475. With the frigid temperatures and the ongoing risk of power outages, consider opening cabinets beneath kitchen and bathroom sinks to allow warmer air to circulate around pipes in the event of power outages while asleep.

Residents are encouraged to stay informed by signing up for ReadyWake Alerts and following @caryncgov on social media channels for the most real-time updates. Pets should be kept indoors, and neighbors who may need assistance should be checked on. Street parking should be avoided to allow Town crews to treat roadways effectively.

For more ways to stay safe and informed, visit carync.gov/cold. Use Cary's live traffic cam and live traffic map to view the real-time status of Cary streets, and watch a livestream of weather in Downtown Cary Park at Cary's YouTube Channel.

Cary's next weather release will be at 9 p.m. Monday unless changing conditions warrant sooner action.

Primary Contacts

If you have specific questions, visit carync.gov/311, dial 311 anywhere in Cary, 919-469-4000 outside Town limits, or email [email protected].

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