Metro Emergency Overflow Shelter Operates on Extended Hours

Metro Nashville's Emergency Overflow Shelter will open Monday, January 6-Friday, January 10. The hours of operation will be 7 p.m.-10 a.m. "I am grateful to everyone in our Office of Homeless Services and across multiple Metro departments who step up to serve our most vulnerable neighbors during the coldest days and nights. They do so with kindness and compassion, and my hope is that more Nashvillians will text OHSALERT to 888-777 and help us spread awareness of shelters and other resources."-Mayor, Freddie O'Connell.

"Our mission is to lead Nashville's efforts to end homelessness through innovation, community collaboration and compassion. OHS will continue to partner with community members and other metro departments to serve with compassion."-April Calvin, Director of Office of Homeless Services.

Emergency Shelters are activated based on weather conditions with decisions made daily by noon. In cold weather months, the shelter opens when the temperatures reach 32 degrees or below for 3 consecutive hours. Below is a summary of the number of people served per night. We will continue to work closely with the Office of Emergency Management to determine the most appropriate response.

How to Get Involved

• Volunteer Opportunities: Volunteers are needed at WeGo Central to assist individuals in finding bus routes. Sign up via Hands On Nashville.
• Donations: Hygiene products are accepted on Tuesdays and Thursdays from 9:00 a.m. to 11:00 a.m. at 3230 Brick Church Pike.

Transportation

• WeGo Central (400 Charlotte Ave): Arrive by 6:30 p.m. for the #23B bus, departing from Bay 24.
• Free Shuttle Service: Stops include West Nashville, Nolensville Pike Walmart, and additional routes in Hermitage. (Details here: Homeless Shelter Pick-up Locations)
• Morning bus passes provided for return transportation.

Overflow Shelter Details

• Location: 3230 Brick Church Pike
• Hours: 7:00 p.m. to 10:00 a.m.
• Services: Hot meals, snacks, a warm place to sleep, and pet-friendly accommodations (kennels provided).

Additional Shelter Options

• Launch Pad Emergency Shelter: For unstably housed young adults (ages 18-24) in an LGBTQ+ affirming environment. Details provided upon registration via the Launch Pad website.
• Daily Emergency Shelter options at Room In The Inn and Nashville Rescue Mission remain available.

Stay Informed

• Text Alerts: Text OHSALERT to 888-777 for updates on shelter openings.
• Hotline: Call 615-862-6391.

Social Media and Website

Contact

Demetris Chaney
Public Information Coordinator
Office of Homeless Services
Email: [email protected]
Office: 615-862-6970 | Cell: 615-626-4929

Public link

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