09/04/2025 | Press release | Distributed by Public on 09/04/2025 01:07
Say goodbye to back-and-forth phone calls and hello to instant bookings. ZF Aftermarket has officially launched direct workshop appointment booking via Google, through a seamless integration between ZF [pro]Manager and Reserve with Google.
Now, when customers search for a local workshop on Google Search or Maps, they can book an appointment instantly - no apps to download, no complicated forms to fill out, no friction. They simply find, click, and confirm.
Workshop owners maintain complete control over their available services, time slots and booking parameters. The system takes minutes to set up and requires no special technical expertise to manage.
Leveling the Digital Playing Field for Independent Workshops
This innovation represents a significant advancement for the Independent Aftermarket as ZF Aftermarket continues its digital transformation leadership. The integration expands ZF Aftermarket's digital service portfolio while keeping operations straightforward for workshop owners.
"This integration is a game-changer for workshops looking to modernize their customer experience," said Benoit Dessart, Head of Digital Solutions at ZF Aftermarket. It delivers the convenience today's drivers expect, while making implementation simple and flexible for workshop operators."
Meeting Modern Customer Expectations
Online booking has become the standard across most service industries-and automotive repair should be no exception. According to the latest DAT Report (2025), 51% of drivers would prefer to book their service or repair appointments online. Independent workshops now have an opportunity to meet this expectation with ZF's ready-made solution that supports their digital journey without complicated setup.
How It Works
ZF [pro]Manager functions as an intelligent interface between Google and the workshop's appointment system. Workshop owners have full control to:
This customization ensures each workshop can integrate the digital booking channel seamlessly into their existing operations.
Available across Europe
The new ZF [pro]Manager and Reserve with Google integration is now available in Germany, France, UK, Poland, Italy, Spain, Central and Eastern Europe, and Nordic countries - regions where customer demand for digital convenience is high and workshops are ready to evolve.
For more information: aftermarket.zf.com/promanager