Ooredoo and Mowasalat (Karwa) Join Hands to Modernise Qatar’s Public Transport with Advanced Digital Infrastructure

Ooredoo and Mowasalat (Karwa) Join Hands to Modernise Qatar's Public Transport with Advanced Digital Infrastructure

Strategic Collaboration to Elevate Passenger Experience and Operational Excellence Through Technology

Doha, Qatar

Ooredoo, Qatar's leading telecommunications provider, and Mowasalat (Karwa) have signed a Memorandum of Understanding (MoU) to revolutionise Qatar's public transport system with next-generation infrastructure, advancing Qatar's digital transformation journey.

The partnership is built on five key pillars: advanced Cloud Services, innovative Internet of Things (IoT) integration, seamless passenger Wi-Fi, enhanced customer support, and co-branded marketing campaigns.

As a central component of the agreement, Ooredoo will provide its robust, NVIDIA-powered cloud computing solutions to Mowasalat (Karwa). This migration to a sophisticated cloud infrastructure will bolster Mowasalat (Karwa)'s data storage capacity, offer unparalleled scalability, enhance overall IT efficiency, and achieve significant cost reduction.

Furthermore, the integration of IoT technology will transform Mowasalat (Karwa)'s "Raheel" fleet management system. These joint IoT initiatives will enable real-time vehicle tracking and predictive maintenance, leading to optimised transport operations, greater passenger safety, and reduced environmental impact.

This partnership will significantly improve the daily commute for the public. Passengers will benefit from high-speed Wi-Fi on buses and at stops, alongside enhanced customer support through upgraded call centre and live chat services. This ensures everyone stays connected and receives prompt assistance.

To amplify the reach of these new services, both companies will launch co-branded marketing efforts. Dynamic advertising on Mowasalat (Karwa) vehicles and within stations will highlight the partnership, engage the community, and champion a new era of intelligent public transport.

Commenting on the MoU, Thani Ali Al-Malki, Chief Business Officer at Ooredoo Qatar, said, "This partnership with Mowasalat (Karwa) marks a pivotal step in Qatar's smart nation journey. By integrating advanced cloud infrastructure, IoT systems, and next-generation connectivity, we are creating a smart transportation network that adapts in real-time, enhancing both operational efficiency and passenger experience to set new global standards for urban mobility."

Dr. Hamed Al Shebani, Executive Director of ITC at Mowasalat (Karwa), stated, "This partnership with Ooredoo marks a major leap in our digital transformation journey. By integrating advanced cloud solutions and IoT-driven systems, we are not only enhancing the efficiency and safety of our operations but also enriching the daily travel experience for our passengers. At Mowasalat (Karwa), we are committed to leveraging technology to deliver smarter, greener, and more reliable mobility solutions that align with Qatar's vision for a sustainable and connected future."

This milestone MoU reaffirms Ooredoo's role as a premier digital enabler in Qatar. By providing the critical technological support needed for this modernisation, Ooredoo continues to advance the nation's innovative city initiatives, driving progress towards a more mobile and intelligent future for all citizens and residents.