AmeriHealth Caritas Ohio, TandemStride Team Up to Support Members After Traumatic Injury

New initiative helps Medicaid plan enrollees transition from hospital to home

Columbus, Ohio - AmeriHealth Caritas Ohio members recovering from traumatic injury now have access to enhanced support, including peer connection, when they go home from the hospital.

Together with TandemStride, AmeriHealth Caritas Ohio will introduce a structured program designed to help members navigate the complex challenges that often arise after discharge from acute trauma care.

Many Medicaid enrollees benefit from important services after a hospital stay. This collaboration will further strengthen that support by connecting patients with recovery resources, community-based programs, and improved coordination among hospitals and trauma centers.

Eligible members will receive access to a toolkit that combines personal guidance with technology-enabled services, including:

• Dedicated recovery guides who help members manage follow-up care and day-to-day needs
• Assistance finding and coordinating support for transportation, housing, and other social determinants of health
• Opportunities to connect with peers who have also recovered from traumatic injuries

"We believe in innovative, whole-person care that improves the member experience and supports better outcomes," said AmeriHealth Caritas Ohio Chief Medical Officer Stacey Ishman, MD, MPH. "Teaming up with TandemStride allows us to extend meaningful support beyond the hospital and help members transition home with greater confidence."

The program builds on new approaches to help members reduce avoidable emergency department visits and readmissions after a serious injury.

"Recovery after injury requires more than medical treatment," said TandemStride Founder and CEO Matt Kalina. "We are proud to collaborate with AmeriHealth Caritas Ohio to deliver structured engagement and navigation services that help members overcome barriers and achieve more complete recovery."

AmeriHealth Caritas Ohio members recovering from a traumatic injury can contact Member Services at 1-833-764-7700 (TTY 1-833-889-6446) to learn whether this service with TandemStride may be available to help with their transition from hospital to home.