Fontana: Bring a beginner’s mind to problem-solving

Fontana: Bring a beginner's mind to problem-solving

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As featured in FleetOwner IdeaXchange - Gino Fontana, COO and EVP at Transervice Logistics Inc.

Experience is valuable-but can it sometimes keep us from seeing a better way?

In his latest FleetOwner IdeaXchange column, Gino Fontana explores how transportation leaders can bring a "beginner's mind" to operational challenges by questioning assumptions, listening to new perspectives, and moving beyond "the way we've always done it."

Key takeaways

•Fresh perspectives can uncover opportunities. Looking at familiar challenges with fewer assumptions can reveal improvements experienced teams may overlook.

•New employees can be a valuable source of insight. Without years of history influencing their thinking, they may see processes and opportunities differently.

•Experience shouldn't close the door to new ideas. Strong leaders ask why, listen to different perspectives, and remain open to better ways of operating.

Sometimes the biggest barrier to operational improvement isn't the problem itself-it's assuming we already know the answer.
Gino challenges transportation leaders to approach their next problem-solving discussion with fresh eyes and a willingness to question what has always been done.

Read the full article:
Fontana: Bring a beginner's mind to problem-solving

Gino Fontana, CTP, is COO and EVP at Transervice Logistics Inc. He has more than 35 years of experience in the transportation and logistics industry with both operational and sales experience.

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