EY launches EY.ai Value Blueprints to accelerate businesses’ path toward AI-native enterprises

• A new paradigm for AI adoption to help organizations transform with an AI-first approach
• EY.ai Value Blueprints provides cohesive approach to AI success, enabling organizations to unlock strategic and commercial value
• Launch follows successful global pilots and draws on the global EY organization ecosystem of alliances

The EY organization today introduced EY.ai Value Blueprints, a new suite of solutions and capabilities that reimagines how organizations transform in the age of agentic artificial intelligence (AI).

EY.ai Value Blueprints takes a strategic approach by offering a suite of accelerators for building AI-native enterprises, that harnesses technological and human capability and addresses the hurdles of fitting AI into existing structures. Fully integrated and cross functional, EY.ai Value Blueprints are designed to help organizations transform their operations more quickly, leveraging the accelerators, to achieve strategic and sustainable value in today's complex business environment.

The launch comes at a time when executives are racing to adapt agentic AI but are finding the implementation a challenge, with EY research (via EY.com US) revealing that nearly nine in 10 (87%) senior leaders report significant barriers to agentic AI adoption in their organizations.

Dan Diasio, EY Global AI Consulting Leader, says:

"Industries are running at speed to transform with AI, mostly focusing on scaling solutions and measuring returns. While improving existing models remains important, EY.ai Value Blueprints takes a different approach by looking to build the organization of the future from the ground up, with autonomous systems fully integrated - not just added on later. This approach allows data-driven decisions to be made more quickly and enables sustainable growth. Unlike the frequent practice of slowly adding AI to current processes, EY.ai Value Blueprints aims to fundamentally change how businesses operate by making AI a central part of everything from the start."

Harnessing the latest emerging technologies and thinking, EY.ai Value Blueprints provides a structured foundation that accelerates how enterprises imagine and build the future, without starting from scratch. Each blueprint captures the essential building blocks of AI-native operations drawn from proven global experience, giving organizations the framework to design what their business would look like if it were built for AI from the start.

EY.ai Value Blueprints is centered around seven essential interdependent tiers that together create an AI-centric architecture for building intelligent operations. These tiers are:

1. Customer: Create new experiences, products and business models.
2. Workforce: Implement a collaborative human-AI workforce model leveraging role-based interfaces and operating systems.
3. Processes: Leverage accelerators such as contact engineering to streamline and improve core business processes.
4. Trust: Leverage EY Responsible AI frameworks to implement controls, guardrails and security in systems and data.
5. Intelligence: Encode enterprise knowledge and implement advanced AI and analytics to enhance decision-making and insights.
6. Agentic platform: Leverage the EY agentic enterprise tech stack to upgrade technology infrastructure, to support AI at scale.
7. Systems of record: Expose sources of truth through reliable connectors for agent and human interaction.

Together, this interconnected system unlocks transformative business outcomes. For example, by using the EY.ai Value Blueprints for the Order to Cash process, businesses can redesign how they manage orders, cases and customer data with AI. For a global healthcare client, a single, streamlined interface powered by automation and smart orchestration reduced manual work, supported smooth order processing and gave customers easy self-service and quicker responses. These changes resulted in improved customer engagement, increased satisfaction and loyalty, stronger revenue protection and more available working capital. Automating routine tasks also allowed employees to focus on higher-value work, like supporting sales and business growth.

Joe Depa, EY Global Chief Innovation Officer, says:

"Every enterprise leader knows AI will reshape their industry. Most are pursuing the safer path of incremental adoption. But the window for competitive advantage is closing. Organizations that continue to incrementally layer AI onto legacy structures will find themselves outmaneuvered by competitors who rebuild from the foundation. The question is not whether to transform, it's whether to renovate or rebuild. EY.ai Value Blueprints are for leaders ready to make the harder, bolder choice to reinvent their organizations with AI as the architectural principle, not the add-on. The payoff is the ability to operate at a speed, scale and intelligence level that fundamentally redefines market position."

To learn more visit: EY AI Insights

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Notes to Editors

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