Notification of Personal Banking e-Advice Service

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Notification of Personal Banking e-Advice Service

( Effective from 23 October 2026 )

To reduce paper consumption and protect the environment, Chong Hing Bank (the "Bank") will launch the Personal Internet Banking e-Advice Service starting from 23 October 2026. We sincerely invite you to experience the convenience of a paperless lifestyle. If you are a personal customer1 of our Internet Banking or Mobile Banking Services (collectively referred to as "Internet Banking Services") and have registered a valid email address or mobile phone number with the Bank, you will be automatically enrolled in the e-Advice service and you can view your e-Advices anytime via Internet Banking Services.

The Bank will continue to provide both e-Advices and paper advices to personal e-Advice customers until 22 January 2027, and the paper advice will be no longer mailed starting from 23 January 2027. The Bank will notify you by email or SMS once the latest e-Advice is available for your viewing through Internet Banking Services. To ensure you receive these notifications successfully, please visit any branch of the Bank to provide or update your email address and mobile phone number. If you would like to continue receiving paper advices, you can apply through Internet Banking Services or by visiting our branches.

The bank currently offers the following types of e-Advices:

Terms and Conditions, please visit https://www.chbank.com/s/eadvice/en.html for details.

¹ Include personal account and joint account which any one authorised signatory may sign singly.

Chong Hing Bank Limited

4 Aug 2026