St. Pete Extra! October 2025 Edition

St. Pete Extra! October 2025 Edition

Read all about it! Your monthly digest for all things St. Pete. Want to receive this news straight to your inbox? Sign up for the e-newsletter at https://www.stpete.org/StPeteExtra.

UTILITY RATE CHANGES SPECIAL EDITION

With utility rates and charges changing on October 1st, here's some helpful info on the changes, assistance programs, how you can lower your monthly bill, and more.

Visit https://www.stpete.org/Rates for more info

Questions about the utility rate changes can be directed to 727-893-7280.

RATE CHANGES AT A GLANCE

The average utility customer will see an increase in their utility bill. The information below is based on a single-family residence with water and wastewater use of 3,500 gallons.

Typical Change to a Monthly Bill

Stormwater Tier 1 Customers: $11.00 increase
Stormwater Tier 2 Customers: $12.72 increase
Stormwater Tier 3 Customers: $14.70 increase
Stormwater Tier 4 Customers: $17.37 increase

WHY ARE UTILITY RATES CHANGING ANYWAY?

Good question! Utility fees support the continued efforts to enhance the reliability of the city's drinking water, wastewater, reclaimed water, stormwater, and sanitation utilities. Fees also support the operations, maintenance, and infrastructure of those utilities to meet the current and future needs of our community. Since most of St. Pete's aging infrastructure has reached or exceeded its design lifespan, continued investment is required in order to maintain and preserve St. Pete's infrastructure.

HERE TO HELP

Need help with your utility bill? Call 727-893-7341 to set up a payment plan. The Utility Customer Service Call Center is open Monday-Friday, 8 a.m. to 5 p.m. Reach out early to avoid late fees.

You can also find a directory of local assistance programs by calling 211 or visiting https://www.211tampabay.org

SAVE WATER & $$

Conserving water is a great way to minimize your utility bill. Also, rebates are available for those who install smart irrigation controllers, high-efficiency toilets, well irrigation systems, and more.

Details and additional programs, workshops, and resources can be found at https://www.stpete.org/WaterConservation

HELP YOUR NEIGHBORS IN NEED

With the Utility Assistance Program, you can help utility customers who are having trouble with their utility costs by signing up for automatic donations through your utility bill.

You can set up one-time or recurring donations for any amount or opt in for the Utility Bill Round Up (yeehaw!) to round up your bill to the nearest dollar and donate the difference. That would come to less than $10/year!

More info and the sign up form at https://www.stpete.org/UtilityAssistance

PUTTING THE "YOU" IN UTILITIES

Having trouble paying your bill? We'll work with you! Extended payment arrangements are available, you just have to ask! Call the Customer Service Call Center at 727-893-7341 or email [email protected] to make payment arrangements as soon as possible to avoid the associated fees and termination of service.