01/15/2025 | News release | Distributed by Public on 01/15/2025 05:41
Ahead of every other email security platform provider, Mimecast is an established pioneer in trustworthy innovation in artificial intelligence. ISO42001 is a next-generation standard, offering organizations a framework to manage the risks, opportunities and ethical responsibilities of AI technologies.
But what does this certification mean for our customers, partners and the broader enterprise landscape? Let's break it down.
What is ISO42001?
The first of its kind, ISO42001 is an international standard that establishes best practices for managing AI systems across their entire lifecycle - including development, deployment and ongoing improvement. Designed to promote transparency, accountability and trust, this framework ensures businesses can innovate responsibly while minimizing potential risks.
For organizations whose cybersecurity vendors have achieved ISO42001, it ensures reduction of algorithmic biases, enhanced regulatory compliance and fairer, more reliable AI systems.
For Mimecast, it's more than just a certificate - it's a promise to align innovation with accountability.
Why ISO 42001 matters for businesses
Artificial intelligence offers immense promise but presents unique challenges, from ethical dilemmas to cost and sustainability considerations to global compliance hurdles. ISO42001 addresses these challenges head-on, with a focus on achieving long-term, responsible practices.
Here are the benefits customers can expect from cybersecurity vendors who have achieved the ISO42001 certification:
Greater trust and reliability: Certified systems ensure fairness, transparency and accountability in AI decision-making.
Enhanced risk management: Minimizing risks reduces the likelihood of cybersecurity breaches or AI misuse.
Compliance confidence: ISO42001 enables adherence to critical global regulations, demonstrating reliability to partners and customers.
Continuous improvement: The certification drives ongoing optimization of AI outcomes and long-term reliability.
Customer confidence: Users receive solutions built on trust and ethical foundations, creating stronger relationships with AI technology.
How ISO42001 certification benefits Mimecast customers
Mimecast is the first cybersecurity company and the first human risk management platform providerto achieve this certification. It reflects our dedication to responsible AI innovation and customer empowerment. Our certified framework ensures rigorous performance standards for both our internally developed AI systems and third party-enhanced AI products.
This achievement also strengthens our broader governance strategy, building on certifications Mimecast already meets, like ISO27001 (information security), ISO27701 (privacy information), and ISO22301 (business continuity). Together, these systems form an integrated governance approach to ensure cohesive, reliable and innovative AI capabilities that are layered into our products in an interconnected approach that leads to higher performance and better efficacy.
Here's how this breakthrough directly benefits Mimecast users:
ISO-certified AI products prioritize fairness, transparency and data integrity, building peace of mind for end users.
Customers are better protected from algorithmic biases, data breaches and other AI risks.
Mimecast solutions align with global AI regulations, providing seamless integration with enterprise governance frameworks.
Our AI systems constantly evolve through continuous enhancements, delivering adaptive, high-quality results for partners and customers alike.
The Mimecast Responsible AI Council
Supporting this milestone is the Mimecast Responsible AI Council, established to uphold transparency, ethics and safety for all AI applications across Mimecast. The council plays a critical role in defining governance policies, adapting to AI advancements and fostering trust with stakeholders.
Key responsibilities include:
Crafting policies that mitigate risks and ensure ethical AI practices
Overseeing transparency in AI-powered decision-making
Engaging regularly with stakeholders and customers
Holding frequent audits to adapt to the dynamic AI landscape
What's next
For CISOs and practitioners, this milestone ensures more than compliance; it underscores Mimecast's commitment to fostering trust in AI applications. With cyber threats becoming increasingly sophisticated, the use of AI must be guided by stringent governance to protect data integrity and operational effectiveness.
This certification is just the beginning of Mimecast's commitment to advancing ethical and effective AI systems. As technology progresses, we remain dedicated to developing secure, innovative tools, grounded in a responsible framework to enable business success.
Explore our vision and practical application of AI in cybersecurity.