01/30/2025 | Press release | Distributed by Public on 01/30/2025 22:18
Release Date: 1/30/2025
HONOLULU, Jan. 30, 2025 - Hawaiian Electric is working to restore power to approximately 54,000 customers on Oahu, Hawaii Island and Maui County who were affected by severe thunderstorms and powerful winds. Hawaiian Electric crews and contractors have been deployed across our service territory to address outages. Customers are asked to continue to plan for possible extended outages, potentially overnight, as the powerful storm system is still making its way across the island chain.
Hawaiian Electric understands that people want to know when their power will be restored and is working to keep outage maps and social media updated with information as it becomes available. Because of the dynamic nature of the storm system, outage numbers represent a snapshot in time and are subject to change as additional customers are restored and more outages occur, sometimes in the same area.
Our priorities for restoration emphasize safety and essential community services. Restoration also will take place in a manner designed to affect the greatest number of customers first.
Please check our outage maps at hawaiianelectric.com or on our mobile app for the latest outage information and estimated time of restoration. If you don't see your outage on the map, you can also use this tool to report an outage in your neighborhood.
If you are without power and see downed lines, this is the likely cause of the outage in your neighborhood. Please call our Trouble Lines (listed below) to report any downed power lines, and we'll send personnel out to inspect the damage. For your safety, always treat downed power lines as energized and dangerous, and stay at least 30 feet or more away from the lines. Customers should call 911 or our Trouble Lines to report dangerous situations such as downed power lines or sparking electrical equipment. Please help us keep phone lines open for emergencies.
Hawaiian Electric Trouble Lines
We are committed to keeping you informed
Hawaiian Electric communicates restoration information to customers frequently through the news media and the following mobile-friendly resources: