AIIM - Association for Information and Image Management

01/07/2025 | News release | Distributed by Public on 01/07/2025 06:15

The Evolution from Physical to Digital Records Management: A Central Bank Perspective

The Digital Transformation Challenge

As Chief Information Assets Officer at the Central Bank of the Bahamas, I've witnessed firsthand the complex transition from physical to digital records. The shift isn't as simple as scanning documents - it requires a complete transformation in how we think about and manage information.

From Paper to Digital: A Complex Transition

In the paper realm, things were straightforward: classify records, assign file names, place them in a cabinet, and control access through physical means. The digital environment presents new challenges. We must replicate these controls while leveraging technology to enhance efficiency.

One of our most significant changes was establishing a "go-forward" date after which we no longer accept paper records. This required careful planning and coordination with supervised financial institutions and other stakeholders. We've eliminated individual department printers and implemented centralized scanning through our Information Access Management unit.

Key Elements of Digital Records Management

The real challenge isn't just digitizing records - it's ensuring we maintain the same rigorous standards for digital files that we had for paper ones. This means:

- Implementing proper naming conventions

- Establishing clear access controls and security permissions

- Creating robust validation processes

- Maintaining retention schedules

- Ensuring proper disposal procedures

Maintaining Standards in the Digital Age

Many organizations make the mistake of thinking digital records need less oversight. In reality, they require the same - if not more - careful management than their paper counterparts.

This blog post is based on an original AIIM OnAir podcast. When recording podcasts, AIIM uses AI-enabled transcription in Zoom. We then use that transcription as part of a prompt with Claude Pro, Anthropic's AI assistant. AIIM staff (aka humans) then edit the output from Claude for accuracy, completeness, and tone. In this way, we use AI to increase the accessibility of our podcast and extend the value of great content.