Shapiro Administration Celebrates National Public Safety Telecommunicators Week and Highlights Life-saving Investments in Next Generation 911

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April 14, 2026 - Selinsgrove, PA

Shapiro Administration Celebrates National Public Safety Telecommunicators Week and Highlights Life-saving Investments in Next Generation 911

The Pennsylvania Emergency Management Agency (PEMA) highlighted the Shapiro Administration's life-saving investments in Next Generation 911 (NG911) and is celebrating National Public Safety Telecommunicators Week, which is April 12 - 18, 2026.

"Our 911 system is the foundation of emergency response, from answering calls to dispatching police, fire and emergency medical services to help those who need it," said PEMA Director Randy Padfield. "The Shapiro Administration has prioritized intentional investments in both the technology and the people."

Pennsylvania's NG911 system is designed to support regional interoperability among counties and ensure that all individuals who contact 911 for help receive the same standards of service and care regardless of which county Public Safety Answering Point (PSAP) - commonly called 911 center - answers the call.

Speaker List:
Randy Padfield, Director, PEMA
Jeremy Brown, Director, East Central Emergency Network
Jon Gray, Operations Director, Central Susquehanna Regional
Chad Aucker, Regional Technical Services Director, Central Susquehanna Regional
Phil Yoder. Day Shift Lead, East Central Emergency Network
Joe Kantz, Snyder County Commissioner

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