06/03/2026 | Press release | Distributed by Public on 06/03/2026 11:18
As Senior Vice President and Chief Quality Officer, Jalon oversees core quality and safety functions, care experience, wellness, and key system-wide programs advancing the mission to provide exceptional quality care and services
As Senior Vice President of Facilities Development, Saez oversees an approximately $10 billion-dollar portfolio consisting of over 300 projects and manages efforts to upgrade the public health care system's aging infrastructure and improve its sustainability and resilience
Jun 03, 2026
NYC Health + Hospitals today announced the appointments of Hillary Jalon as Senior Vice President and Chief Quality Officer and Manny Saez, Ph.D., as Senior Vice President of Facilities Development. As Chief Quality Officer, Jalon oversees the public health care system's core quality functions, including quality assurance, performance improvement, accreditation, patient safety, and risk management, as well as care experience and wellness. She also leads NYC Health + Hospitals' continuous improvement efforts, including growing a Quality Academy and Healthcare Administration Scholars Program and serving as faculty for the Clinical Leadership Fellowship Program - initiatives designed to build performance improvement capacity and a culture of excellence and equity across the system. As Senior Vice President of Facilities Development, Saez oversees an approximately $10 billion portfolio consisting of over 300 projects spanning more than 20 million square feet of real estate across the health system. His portfolio includes opening the recently constructed NYC Health + Hosp.
itals/South Brooklyn Health, upgrading and maintaining critical hospital infrastructure throughout the system, and managing a dedicated team of 100 facilities staff and 700 full-time engineers and tradespeople.
"Hillary and Manny bring deep expertise, extraordinary dedication, and a genuine commitment to providing high-quality care to our patients and the best working environments for our many staff members," said Mitchell Katz, MD, President and CEO of NYC Health + Hospitals. "Hillary has been a driving force in building a culture of quality and safety across our system, and her leadership will continue to raise the standard of care we deliver to every New Yorker. Manny has been the steady hand behind some of our most complex infrastructure work, ensuring our facilities will be safe, sustainable, and resilient for years to come. I am proud to see both of them step into these expanded roles that will help steer the future of the city's public health care system."
"Quality is not limited to a single department or discipline - it is a shared commitment to providing our patients with the highest standard of care across every team, every unit, and every interaction at NYC Health + Hospitals," said Hillary Jalon, Senior Vice President and Chief Quality Officer. "I am deeply grateful to work alongside such an incredible team in the Office of Quality & Safety. It is a true privilege to continue building on the efforts we've achieved together to support our exceptional clinicians and staff who show up every single day to deliver the safest, most equitable care possible to the many New Yorkers who depend on us."
"I am part of an extraordinary team in the Office of Facilities Development, and I am honored to continue to lead the many engineers, tradespeople, and support service staff members who keep the lights on and our system running 24/7 to provide life-saving care whenever New Yorkers may need," said Manny Saez, Ph.D., Senior Vice President of Facilities Development. "I am committed to ensuring that our hospitals, community health centers, and specialty care locations are safe, sustainable, and modernized to provide state-of-the art, reliable care to the over one million patients we serve each year."
Jalon brings 30 years of experience in healthcare quality. As Senior Vice President and Chief Quality Officer, along with core quality and safety functions, Jalon also currently oversees several systemwide programs including Hospital Violence Interruption Programs, a provider recruitment effort, and continuing professional education at NYC Health + Hospitals. She brings extensive experience in quality improvement from prior roles at NYC Health + Hospitals/Community Care, where she served as associate executive director of quality, and at the United Hospital Fund, where she was director of quality improvement. She has a proven track record working with interdisciplinary teams to improve clinical outcomes, including reducing preventable readmissions and hospital-acquired infections, and has trained countless leaders in quality improvement methods.
Jalon currently chairs the MetroPlus Quality Assurance Performance Improvement (QAPI) Board Committee and serves as an advisory board member and faculty for the Greater New York Hospital Association/United Hospital Fund Clinical Quality Fellowship Program. She is also a member of Joint Commission's Health System's Corporate Liaisons. She began her career at New York-Presbyterian Hospital and is currently an Associate Professor at New York University's Wagner School of Health Policy and Management, where she teaches and mentors students to think critically and creatively about how to improve health care systems.
As Senior Vice President of Facilities Development, Saez brings more than 30 years of experience in the health care industry, including 14 years at NYC Health + Hospitals serving in leadership roles across Facilities Operations, Engineering, and Support Services.
Prior to joining the public health care system, Saez held leadership positions at Mount Sinai Medical Center and Columbia New York Presbyterian Hospital, where he was responsible for the general and fiscal operations of Support Services. He also designed divisional training curricula, interdepartmental policy and procedure, and staff development programs. Earlier in his career, at Aramark Corporation, he held multiple operational leadership titles in the Regional Healthcare Sector, overseeing safety, program integration, management training, strategic enhancement, and sustainability across a range of health care institutions in the greater New York City metropolitan area.
Saez holds certifications as a Building Operator from the NYC Department of Citywide Administrative Services and as an OSHA Authorized General Industry Trainer. He serves as an adjunct professor in the Master of Public Health program at Saint Joseph College and in the Healthcare Master's program at Lehman College. He earned a Ph.D. in Business Management from Capella University, a Master of Administrative Science from Fairleigh Dickinson University, and a Bachelor of Science with Honors from Fordham University.
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About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city's five boroughs. A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system's trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlusHealth-all supported by 11 essential hospitals. Its diverse workforce of more than 46,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.