• From digital connectivity and workforce training to purpose-built maintenance tools, Manitowoc is highlighting at the show its transformation from a product-focused Company to a customer-centric business, focused on providing a full suite of lifting services to grow its aftermarket presence.
• The Company's expanded aftermarket portfolio is designed to maximize uptime, extend equipment life, and increase return on invested capital for crane owners.

Manitowoc is showcasing its latest aftermarket products and service solutions at CONEXPO-CON/AGG 2026, underscoring its commitment to industry-leading crane performance throughout the entire machine lifecycle. Building on its "Big and Bold" theme for the show, the Company is highlighting the strength and depth of its customer support capabilities.

"Customer support is central to our success. Crane owners rely on our products, technologies, and services to push the boundaries of performance, and we are committed to supporting them from delivery through years of operation," said Matt Wong, vice president of customer support at The Manitowoc Company, Inc. "At CONEXPO 2026, we're demonstrating our evolution from a product-focused company into a customer-centric business, delivering a full suite of lifting services to grow our aftermarket presence while providing the support, tools, and expertise customers need to increase their return on invested capital."

The Company's comprehensive customer support portfolio integrates workforce training, digital connectivity, lifecycle solutions, maintenance, and reliability tools to support long-term jobsite success.

Grove CONNECT™

A key pillar of this approach is Grove CONNECT™, Manitowoc's digital service platform, which is being showcased at CONEXPO 2026. The platform enables real-time remote diagnostics, software updates, operational alerts, and remote troubleshooting actions. Using 4G or Wi-Fi connectivity, it allows Manitowoc and its service partners to proactively support customers, reducing unnecessary site visits, minimizing unplanned downtime, and increasing overall machine value.

Training and workforce enablement

Investments in technician-focused service solutions remain a central element of Manitowoc's service strategy. At CONEXPO 2026, the company is showcasing its impressive Mobile Training and Technological Center - an industry-first, trailer-based classroom available across North America to dealers for effective on-site training of local technicians.