11/06/2024 | Press release | Distributed by Public on 11/06/2024 01:15
"Cathy, the lead of our Citizen Contact Center, exemplifies kindness and empathy daily. She fosters a culture of service excellence through her interactions with her team and our citizens. Cathy supports our team both professionally and personally, often staying late or coming in early to cover for her team and ensure service levels are maintained. She is always ready to assist wherever needed. Cathy balances accountability with a fun work environment, as evidenced by her team-building activities and innovative knowledge-building games. Her guidance and example are greatly appreciated and are the reason for our team's success. Thank you, Cathy, for your leadership."
Kimberly Giglio, Communications and Marketing
Core Culture Values Demonstrated: Accountability, Commitment, Flexibility, Innovation, Integrity, & Teamwork