Microsoft service disruption: how to contact Bellrock

Microsoft is currently experiencing a global service disruption affecting Outlook, email and other Microsoft 365 services. Like many organisations, Bellrock is affected, and email to and from Bellrock may be delayed or unavailable.

Our platforms

Our latest checks indicate that Concerto, Mobiess, WiggleDesk and InsightRE™ are currently available. This includes logging jobs, completing surveys and inspections, booking space, and accessing estate and insurance data. We are monitoring these services and will contact affected clients directly if there is any impact.

How to reach us

While email is affected, please contact us by:

• Phone: 0116 464 0800, or your usual Bellrock contact's mobile
• Teams: chat or call your Bellrock contact as normal
• LinkedIn: message our page, which is being monitored
• WhatsApp: message your Bellrock contact directly

If you've sent us an urgent email and need to confirm it has been received, please call us so we can make sure it is picked up.

What's causing the disruption?

The issue is within Microsoft's cloud infrastructure, and restoring the affected services depends on Microsoft resolving it. Microsoft is publishing regular progress updates on its service status page.

We'll update this page when email services are back to normal. Thank you for your patience.

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