Davidson County Clerk, Sharon W. Hurt Marks First 30 Days with Improved Service and Reduced Backlog

Davidson County Clerk Sharon W. Hurt is marking her first 30 days in office with a focus on faster service, reducing backlogs and increasing transparency for Davidson County residents and businesses.

A key priority has been reducing the backlog of dealership license plate transactions. Through a focused effort by Clerk Hurt and her staff, the office has made significant progress in processing outstanding transactions and improving service for dealerships and their customers. When she first started, the backlog was close to five weeks.

Long-time customer Steve McClure said the difference is noticeable:

I have been doing business with the County Clerk's Office for many years, and I can tell there is a different level of service since Sharon Hurt took office. The process is moving, the communication is better, and customers are being treated with a greater sense of urgency. You can see that the office is focused on getting things done.

Clerk Hurt said the improvements reflect her commitment to making the office more responsive and accountable:

Our first 30 days have been about listening, identifying where our customers need us to improve, and taking action. We are committed to making the Davidson County Clerk's Office more efficient, accessible and responsive. Reducing the dealership backlog is an important first step, and we are focused on sustained improvement.

New Service Dashboard

The Clerk's Office is also launching a new "Service Transactions Dashboard" on its website, providing the public with greater visibility into the volume of services delivered by the office.

From January 1 through September 30, 2026, the office processed:

544,909 SERVICE TRANSACTIONS

The dashboard (found here) will provide an ongoing measure of the office's workload and performance while giving residents and businesses greater transparency into the services provided by their County Clerk's Office:

The people of Davidson County deserve an office that works for them," Hurt said. "We want our results to be visible, measurable and accountable. I am proud of what our team has accomplished in our first 30 days, and we are just getting started.

The Davidson County Clerk's Office will continue to focus on improving customer service, reducing backlogs, modernizing operations and providing transparent, measurable results.

About the Davidson County Clerk's Office

The Davidson County Clerk's Office provides essential services to residents and businesses throughout Davidson County, including vehicle title and registration services, business-related services, marriage licenses and other public services. Under the leadership of County Clerk Sharon W. Hurt, the office is focused on operational excellence, transparency, accessibility and high-quality constituent service.