Mitie on track with new five-year TfL partnership

Press Release

15 September 2025

Mitie on track with new five-year TfL partnership

Mitie has been awarded a new contract with Transport for London (TfL) to provide maintenance services across its estate, including critical head office sites and key operational locations. The contract spans five years, with the option to extend for a further two years.

Mitie will provide maintenance services at 32 head office sites and over 200 key Road, Bus & River (RBR) TfL sites across London, including the Woolwich Ferry Depot, Victoria Coach Station and the London Transport Museum. The contract, which includes 86 colleagues transferring to Mitie, will see Mitie help maintain TfL's tram depot in Croydon, its Dial-a-Ride services and a number of river piers, bus stations and tram stops.

Mitie's services are designed to maintain and enhance each individual site, delivering mechanical and electrical engineering services as well as fire safety, water and gas safety. Mitie has developed bespoke, dedicated solutions to support the needs of TfL's diverse sites across Greater London. This ranges from ring-fenced engineering teams focused on specific critical head offices, through to mobile solutions to support the city's bus stations and driver welfare facilities. Mitie will also provide fabric services whereby its responsible for repairing and preserving the design and structure of TfL buildings.

This sees Mitie build on its established relationship with TfL, having its security contract since 2017 which currently employs 165 Mitie colleagues to protect both people and places.

Andrew Thompson, Managing Director, Technical Services, Mitie, said: 

"We're proud to strengthen our partnership with TfL and play a vital role in keeping London moving. Our dedicated engineering teams are ready to deliver innovative, reliable solutions that help ensure the city's transport network runs safely and smoothly for tram, bus or boat travellers. This contract is a testament to Mitie's expertise and together we're creating better places and thriving communities for Londoners."

Notes to editors

About Mitie: "Better Places; Thriving Communities"

Founded in 1987, Mitie employs 76,000 colleagues and is the leading technology-led Facilities Transformation company in the UK. We are a trusted partner to around 3,000 blue chip customers across the public and private sectors, working with them to transform their built estates, and the lived experience for their colleagues and customers, as well as providing data-driven insights to inform better decision-making.

In each of our core services of engineering (hard services) and security and hygiene (soft services) we hold market leadership positions. We also deliver projects capabilities in the areas of power and grid connections, building fit outs & modernisation, decarbonisation, fire & security and telecoms infrastructure. Our sector expertise includes central government, critical national infrastructure, defence, financial services, healthcare & life sciences, local government & education, retail & logistics, manufacturing & media and transport & aviation.

We hold industry-leading ESG credentials, including a place on the CDP Climate change A List, and we have received multiple awards including Best Low Carbon Solution and Net Zero Carbon Strategy of the year. We have validated science-based targets that support our ambitions to reach Net Zero. We have been recognised as a UK Top Employer for the seventh consecutive year and Most Admired Company in the Support Services sector. We are also ranked 16th in the Top 100 Apprenticeship employers and ninth in the Inclusive Top 50 UK Employers list. Find out more at https://www.mitie.com

About TfL:

Transport for London (TfL) is the integrated transport authority responsible for delivering Mayor of London Sadiq Khan's strategy and commitments on transport. It runs the day-to-day operation of the capital's public transport network, including London Underground, London Overground, Docklands Light Railway, London Trams, London Buses and Elizabeth line services, as well as promoting walking and cycling and managing London's main roads. TfL does all it can to keep the city moving, working and growing and reinvests all income generated through fares and commercial revenue to run and improve services.