HEI - Hawaiian Electric Industries Inc.

03/16/2026 | Press release | Distributed by Public on 03/17/2026 01:52

9 p.m. update: Hawaiian Electric crews restored about 19,000 customers today

9 p.m. update: Hawaiian Electric crews restored about 19,000 customers today

  • About 7,600 customers currently without electricity - primarily on Hawaii Island and Maui

Release Date: 3/16/2026

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HONOLULU, March 16, 2026 - Despite challenging conditions, Hawaiian Electric crews restored power to about 19,000 customers today across Oahu, Maui County and Hawaii Island. Restoration work continues for about 7,600 customers - primarily on Maui and Hawaii Island.

As of 9 p.m.:

  • Oahu: About 8,000 customers were restored across Oahu today. Currently, approximately 1,000 customers are without power in various pockets across the island. Outage numbers fluctuated throughout the day due to unstable post-storm conditions which continue to impact electrical service in some areas. Crews continue to make repairs to individual service lines that provide power to neighborhoods and address new outages.
  • Maui County: Tonight, in Upcountry Maui, crews restored the majority of Kula customers from Lower Kula Highway to Keokea Place. More than 3,500 customers were restored today, however, about 2,400 customers remain without power. In Kihei, mud and debris are being cleared to inspect and make any repairs to underground facilities that could restore 600 customers. In East Maui, including pockets of Haiku, about 300 customers should continue to prepare for extended overnight outages due to ongoing damage assessments and repairs.
  • Hawaii Island: Crews restored power to about 7,500 customers today. About 4,200 customers remain without power, mostly in the Puna area. Damage assessments began yesterday in accessible areas of North Kona, South Point and Puna. To date, 50 damaged or broken poles and multiple spans of downed lines were identified.

Estimated restoration times may not be available until inspections are completed and any repairs are made before power can be safely restored. While weather conditions have improved, unstable trees and branches may fall and cause new outages. See the company's Storm Restoration Process. The outage numbers above represent a snapshot in time and are subject to change.

The company also warns customers about misinformation circulating about filing claims after a power outage. After natural disasters, scammers often prey on those in the area, posing as claims representatives. Hawaiian Electric will NEVER direct customers to submit payment to reconnect service lost during a storm. Report suspicious activity: hawaiianelectric.com/reportfraud. Also, please note that under Tariff Rule No. 16, Hawaiian Electric is not liable for losses "caused by accident, storm, fire, strikes, riots, war, public safety power shutoff or any cause not within the Company's control through the exercise of reasonable diligence and care."

HEI - Hawaiian Electric Industries Inc. published this content on March 16, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on March 17, 2026 at 07:52 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]