Entergy Louisiana and Entergy New Orleans: Winter weather response and system performance

News Release > Entergy Louisiana and Entergy New Orleans: Winter weather response and system performance

Entergy Louisiana and Entergy New Orleans: Winter weather response and system performance

01/23/2025

In the wake of historic winter weather conditions in Louisiana, Entergy Louisiana and Entergy New Orleans are proud to share the results of extensive preparation and response efforts during the event. Despite record-low temperatures and snowfall, the company's systems and teams proved resilient, minimizing the impact on customers across the state.

According to the National Weather Service, temperatures in Louisiana shattered historic lows, by more than 10-degrees in some locations, accompanied by significant snowfall in some areas. In Greater New Orleans alone, snowfall totals climbed to over 8-inches, eclipsing the previous known record of just 2.7-inches set back in 1963 (reliable data was not kept until 1948). Southwest Louisiana and the Capital Region also saw record-setting weather with some sites totaling one-foot of snow.

Despite these conditions, Entergy Louisiana and Entergy New Orleans experienced peak outages of just approximately 6,500 and 2,400 customers, respectively.

"Our teams worked tirelessly in preparation and in in the face of unprecedented weather challenges," said Jason Willis, vice president of reliability for Entergy Louisiana and Entergy New Orleans. "I want to personally thank our crews for their dedication and sacrifice during this event, as well as our customers for their patience and support as we worked to restore power safely and quickly when called upon."

To assist in the restoration efforts, more than 2,750 workers were on-hand to support our communities statewide.

The winter storm brought unique challenges, including icy roadways, downed tree limbs, and the strain of cold-load pickup, an increase in energy demand as power is restored to areas impacted by extreme cold. However, through proactive measures, Entergy Louisiana and Entergy New Orleans ensured that restoration efforts remained efficient and effective.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

About Entergy New Orleans

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana's Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of Entergy Corporation, a Fortune 500 company that powers life for 3 million customers through operating companies in Arkansas, Louisiana, Mississippi and Texas. We're investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.

Entergy Louisiana and Entergy New Orleans: Winter weather response and system performance

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