How Surest promotes transparency and affordability for consumers

After a routine mammogram, Lakesha was given the life-changing diagnosis of breast cancer. Like so many others, Lakesha worried about how she was going to navigate the finances associated with her diagnosis. As a member of Surest, however, she knew exactly how much she was going to pay, removing the fear and mystery of waiting for a bill and not knowing what to expect.

"If I didn't have Surest, I would not have had my revision surgeries because it would've been too financially overwhelming."

Melanie, a mom of three, navigates her life and the health of her family with the help of Surest. Not only does she get to select the care that works best for her family, but the cost-savings benefits have saved her over $4K during her third pregnancy compared to her previous high-deductible health plan.

"When the bill came, it was the cost that I was quoted at the beginning. It was the same doctor and the same hospital that I had delivered my second son at - just thousands of dollars in difference."

Surest pioneered innovative technology that lets members see how much their care will cost ahead of time so they can plan ahead and make informed decisions, just like Lakesha and Melanie. Using the Surest app, members can search for in-network care providers, see the cost of different services, find care options based on a specific condition, and more.

The big picture

Health care is personal. From tests to diagnoses to treatments and beyond, UnitedHealth Group aims to improve transparency and accessibility for members, helping them feel more in control of their health care. We know clear information, simple processes and high quality care help make the health system work better and help our members experience better outcomes.

Dig deeper

Learn more about Surest by visiting Surest.com. To see Lakesha's story, click here, and see more about Melanie here.