Scammers continue to target people about unpaid toll balances

We recommend ignoring, deleting and blocking texts or emails requesting personal information on behalf of DMV or ODOT. Oregon DMV will never ask you for personal information such as your driver's license number, Social Security number, or date of birth through an unsolicited text or email. We will only ask for proof of identity or payment through DMV2U or by requesting copies of your identity documents in person at a DMV office.

Oregon DMV offers secure online services and sends text or email messages in some instances, but only for transactions that you request. The messages never include personal information verification links. DMV texts and emails are based on an action you start. For example, you may receive an appointment reminder or cancelation notice after making an appointment online. Also, when you establish a DMV2U account, a security code may be sent by text or email to establish verification.

How to protect yourself

• Don't click links. If you receive a text about unpaid tolls, do not click on any links or provide any information.
• Be cautious of suspicious texts. Be wary of any text message that demands immediate action or asks for personal information or payment.
• Delete the text: Delete the text message and block the number to prevent further potential harm.

If you click a link or provide your information

• Secure your personal information and financial accounts.
• Dispute any unfamiliar charges.

For more information about fraud prevention, visit oregondmv.com.

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