G2 Data Solutions’ Market Movers in AI Agents for Business Operations Software

Today, we're back with our latest installment of 'Market Movers' to reveal which products are making moves in AI Agents for Business Operationssoftware. In case you're new here, Market Movers is a series from G2 Data Solutionswhere we spotlight the top three trending products in a trending category, all based on G2 data.

Why AI Agents for Business Operations?

G2's Tim Sanders recently published an Insight Report highlighting AI Agents. In this report, Tim shares how companies are scaling AI agents faster than expected, what's fueling real ROI, and why orchestration is becoming IT's top priority.

According to the report, "IT operations leads all departments in agent adoption by a wide margin, at 75%. That's higher than software engineering, customer service, sales, or marketing."

On G2, AI Agents for Business Operations sit within the broader "AI Agents" market. AI agents for business operations, also known as intelligent virtual assistants (IVA), virtual agents, and digital employees, allow businesses and customers to interact. These conversations, powered by the latest AI and machine learning (ML), are human-like and sound natural. In total, there are 361 listings in the AI Agents for Business Operations category on G2 today.

Revealing the top 3 AI Agents for Business Operations Market Movers on G2

To determine the top Market Movers in a software category, we identify the top three products from vendors with less than 2,500 employees according to the following set of key criteria (taking into account their percent change from the previous year):

• Reviews: Products with the most reviews left on G2.com over the past year
• G2 Profile Views: Most page views over the past year
• Unique Buyer Intent Visitors: Most unique buyer intent visitors over the past year (visitors that are verified as in-market buyers according to firmographic data)

Because we're aiming to highlight up-and-coming players in a particular space, we are only including products whose companies have fewer than 2,500 employees. I'd also like to note that in uncovering our Market Movers, we are taking into consideration all products within this specific category, not just products whose main category is AI Agents for Business Operations Software.

Without further ado, the top 3 Market Movers in AI Agents for Business Operations software, according to G2 Data Solutions, are:

1. ClickUp
2. Fin by Intercom
3. Birdeye

While reviews, page views, and Buyer Intent visitor data determined these Market Movers, here's a look at some of the other key G2 data points on these buzzing products.

According to G2 data as of September 2025

Stay tuned for next month's Market Movers and learn more about G2 Data Solutions!

In addition to preparing for our next series spotlight, the G2 Data Solutions team will continue to provide investors and consultants with insights and data generated from the buyer behavior and engagement that the G2 marketplace sees across its 100M annual visitors across the globe. Paired with G2's verified review data - which features over 3 million authenticated reviews - these insights enable G2 Data Solutions customers to perform due diligence, analyze competitive ecosystems, and identify emerging SaaS product, vendor, and category trends.

If you're an investor or consultant interested in learning more about all the data G2 can provide for due diligence, sourcing, or portfolio monitoring, reach out to see a demo!