CenterPoint Energy is aware of natural gas outages for customers in Lake Crystal, Minnesota

Minneapolis- Nov. 6, 2024 -CenterPoint Energy is aware of a natural gas outage in Lake Crystal, Minnesota, that is affecting approximately 600 customers. CenterPoint wants to assure customers it is working to restore service as safely and as quickly as possible.

The company's crews are working with emergency responders, and safety will remain top priority in all activities.

As part of the company's safety procedures, CenterPoint is in the process of turning off each customer's natural gas meter. Once service has been restored, technicians will go to each residence and business to perform the safety checks necessary prior to turning on affected natural gas meters. Technicians will work throughout today, tonight and into tomorrow to safely restore service to customers.

To restore service, technicians will go door-to-door to impacted customers to perform a necessary safety check prior to performing relights on natural gas appliances. An adult over 18 needs to be at the service address when a technician arrives. If an adult is not present, the company will leave a door hanger with instructions. All CenterPoint technicians and contractors wear identification badges and will gladly show them upon request before entering a home or business.

For those customers not at home during the initial attempt to relight, instructions will be left for scheduling a return visit. If a door hanger is left at a customers' location home or business, they can call 800-245-2377 to schedule service restoration.

CenterPoint appreciates customers' patience as it works to restore service.

- See more at: https://www.centerpointenergy.com/en-us/corporate/about-us/news/1892#sthash.fvALSP15.dpuf